Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elle Brooks

Manhattan,Kansas

Summary

Dependable and hardworking candidate with diverse experience across multiple fields. Currently in search of more job experience, as a hiatus has been put on furthering my education. Dedicated to ensuring each customer has a delightful experience and leaves content with the service provided. Exerts exceptional interpersonal skills and is known for having a courteous and welcoming demeanor. Committed to giving back to the community and have devoted more than 1,200 hours to volunteer work. Quick learner and able to apply new knowledge and skills diligently.

Overview

5
5
years of professional experience

Work History

Service Advocate

Target
06.2022 - 10.2023
  • Operated cash register for cash, check, and credit card transactions for hundreds of customers daily with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Performed follow-up services for dissatisfied customers.
  • Worked flexible schedule and extra shifts to meet business needs.

After School /Summer Camp Assistant

USD 498
05.2018 - 05.2022
  • Helped with meal and snack preparation, feeding up to 80 children.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw up to 20 students in classrooms and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency, especially during COVID-19 pandemic.
  • Attended staff training sessions, meetings, and programs sponsored by school and district.

Server

My Sisters Kitchen
01.2020 - 08.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Retail Sales Associate

My Sisters Closet
03.2019 - 01.2020
  • Greeted up to 50 customers daily and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Kansas State University
Manhattan, KS

Highland Community College
Highland, KS

High School Diploma -

Valley Heights High School
Blue Rapids, KS
05.2022

Skills

  • Customer Service Background
  • Personal Service Background
  • Complex Problem-Solving
  • Innovative
  • Decision-Making Skills
  • Time Management
  • Leadership Skills
  • Interpersonal Skills

Timeline

Service Advocate

Target
06.2022 - 10.2023

Server

My Sisters Kitchen
01.2020 - 08.2020

Retail Sales Associate

My Sisters Closet
03.2019 - 01.2020

After School /Summer Camp Assistant

USD 498
05.2018 - 05.2022

Kansas State University

Highland Community College

High School Diploma -

Valley Heights High School

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Elle Brooks