Alexandra Hodil
Buffalo,NY
Summary
Well-trained Service Advocate with over 3 years of experience helping others. Excellent decision-making and time management skills. Sound knowledge of handling escalated issues quickly. Adapts quickly and remains calm under pressure in stressful circumstances.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
Buffalo, NY
02.2024 - Current
- Performed drive-up duties efficiently by quickly locating and delivering orders to customers' vehicles within a 3-minute time frame.
- Attended to out-of-place items.
- Cashing out guests and assisting them in any questions they may have.
- Fulfilling orders placed online within a time frame.
Cashier Team Lead
Dairy Queen
Buffalo, NY
06.2022 - 03.2024
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
West Seneca West Senior High School
Buffalo, NY06-2024
Skills
- Complex Problem-Solving
- Customer service background
- Personal service background
- Innovative
- Decision-making skills
- Payment Collection
- Stocking and replenishing
- Cash Management
Timeline
Service Advocate
Target
02.2024 - Current
Cashier Team Lead
Dairy Queen
06.2022 - 03.2024
High School Diploma -
West Seneca West Senior High School