Open To Work
Elle Despres
Williamstown
Summary
Dedicated legal assistant with a solid foundation in document drafting and case management. Proven ability to streamline filing processes and improve attorney-client interactions, contributing to enhanced service delivery and client satisfaction.
Overview
5
5
years of professional experience
Work History
Legal Assistant
Poulin Hurley Makris & Lyons P.A.
Manchester, NH
08.2025 - Current
- Assisted attorneys in preparing legal documents and filings
- Conducted legal research to support case preparations
- Organized and maintained case files for efficient retrieval
- Scheduled appointments and managed attorney calendars effectively
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Personal Shopper
Sam's Club
Concord, NH
12.2023 - 08.2025
- Assisted customers in selecting products based on preferences and needs.
- Coordinated inventory checks to ensure product availability and accuracy.
- Developed personalized shopping experiences to enhance customer satisfaction.
- Streamlined checkout processes, reducing wait times for customers.
- Trained new staff on effective customer service techniques and product knowledge.
- Resolved customer inquiries and complaints promptly, maintaining positive relationships.
- Collaborated with team members to implement promotional strategies and improve sales performance.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Server
Champy's Famous Fried Chicken
Cleveland, TN
08.2023 - 11.2023
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed food and beverage orders efficiently, minimizing wait times during peak hours.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
- Resolved customer complaints promptly, fostering a positive atmosphere for patrons and encouraging return visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sales Associate
TJ Maxx, TJX Companies
Cleveland, TN
02.2023 - 11.2023
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in maintaining organized merchandise displays to optimize store aesthetics and functionality.
- Processed transactions accurately, ensuring efficient checkout experiences for customers.
- Collaborated with team members to meet daily sales goals and improve overall performance.
Receptionist
Supercuts
Concord, NH
10.2021 - 08.2022
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
Sales Associate
Marshalls
Concord, NH
11.2020 - 09.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Pembroke Academy
Pembroke, NHSkills
- Legal document preparation
- Proficient In Microsoft Excel
- Proficient In Microsoft Word
- Proficient In Microsoft Outlook
- Proficient in Point of Sales System
- File Organization
- Legal/Court processes
- Exceptional telephone etiquette
- Document preparation
- Legal research
- Document drafting
- Notary public
Timeline
Legal Assistant
Poulin Hurley Makris & Lyons P.A.
08.2025 - Current
Personal Shopper
Sam's Club
12.2023 - 08.2025
Server
Champy's Famous Fried Chicken
08.2023 - 11.2023
Sales Associate
TJ Maxx, TJX Companies
02.2023 - 11.2023
Receptionist
Supercuts
10.2021 - 08.2022
Sales Associate
Marshalls
11.2020 - 09.2021
High School Diploma -
Pembroke Academy