Elle Klanderud
Tallahassee,FL
Summary
Reliable and organized employee with almost three years of experience with people from all walks of life. Hardworking and satisfactory service are my personal goals in a workplace. Maintaining healthy relationships with my peers as well as bosses is a goal that I have maintained throughout my time in the service industry.
Overview
2
2
years of professional experience
Work History
Waitress
Red Ginger Chinese Restaurant & Bar
Lake City, FL
08.2024 - 08.2024
- Processed payments accurately using cash registers or POS systems.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers and provided menus.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in seating guests at tables or booths.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waitress
Yamatosteakhouseofjapan
Lake City, FL
08.2022 - 08.2023
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Bussed tables as needed during peak hours.
- Took orders for food and drinks and delivered them to guests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Performed basic math calculations when computing bills for customers' meals.
- Greeted customers and provided menus.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
Hostess
Red Lobster
Lake City, FL
06.2022 - 08.2022
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phones promptly to record and confirm reservations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
High School Diploma -
Columbia High School
Lake City 05-2024
Skills
- Customer Service
- Complex Problem-Solving
- Team Collaboration
- Compliance standards
- Payment Processing
- Handling Complaints
- Special Event Coordination
- Complaint resolution
Affiliations
- I am very passionate about health and fitness and try to incorporate it into my everyday life.
Accomplishments
- I was in National Honor Society all throughout High School.
- I received Bright Futures.
Languages
English
Professional
Timeline
Waitress
Red Ginger Chinese Restaurant & Bar
08.2024 - 08.2024
Waitress
Yamatosteakhouseofjapan
08.2022 - 08.2023
Hostess
Red Lobster
06.2022 - 08.2022
High School Diploma -
Columbia High School
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