Elle Phongsavath
Layton
Summary
I'm 17 years old and going into my senior year of high school. I am a part of the Church of Latter-day Saints. I currently live with my parents and 3 brothers, one older and two younger. When I have spare time, I like to help out my family, go out and find new experiences, hang out with friends, scrapbook, crochet, read, or work on myself and my goals. I love to set goals because it gives me a sense of purpose and drive. I am hardworking, optimistic, patient, friendly, and extroverted.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Front Desk Receptionist
SpaOne
Layton, UT
03.2025 - 06.2026
- Greeted and assisted clients, ensuring a welcoming atmosphere and positive customer experience.
- Managed appointment scheduling using SpaOne software, optimizing daily operations for efficiency.
- Provided information about spa services and promotions, enhancing client engagement and satisfaction.
- Processed payments and maintained accurate transaction records, contributing to financial accuracy.
- Handled customer inquiries and resolved issues promptly, improving overall service quality.
- Assisted in inventory management by tracking supplies and reporting low stock levels to management.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Seller
McFarland Farms
07.2024 - 08.2024
- Responded to customers’ complaints regarding service and product quality to solve issues.
- Greeted customers entering store and responded promptly to customer needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Answered questions about stand policies and addressed customer concerns.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible schedule and extra shifts to meet business needs.
Weeder
McFarland Farms
06.2024 - 07.2024
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Reason for leaving: Weeding season was over and went to become seller
Education
High School -
Layton High School
Layton, Utah05.2027
Skills
- Cashier
- Bagging and packaging
- Cleaning procedures
- Listening skills
- Attention to detail
- Telephone etiquette
- Data entry
- Scheduling
- Team collaboration
- Critical thinking
- Multitasking
- Exceptional customer service
Certification
ServSafe Food Handler's Certification
Video Production
Individual family and friends relationship
Human development
commercial photo
General finacial literacy
Language
English
Interests
- Knitting and Crocheting
- DIY and Home Improvement
- Watching Movies and TV Shows
- Backpacking and Hiking
- Music
Timeline
Front Desk Receptionist
SpaOne
03.2025 - 06.2026
Seller
McFarland Farms
07.2024 - 08.2024
Weeder
McFarland Farms
06.2024 - 07.2024
High School -
Layton High School
Skills
- Customer engagement
- Hospitality and accommodation
- Cashier
- Bagging and packaging
- Cleaning procedures
- Organizations
- Critical thinking
- Multitasking
- Exceptional customer service