Summary
Overview
Work History
Education
Skills
Timeline
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Elle Reid

St. George

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction through an engaging, upbeat, and friendly personality.

Overview

7
7
years of professional experience

Work History

Fine Dining Server

Jakers Bar and Grill
02.2022 - 10.2022
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Cultivated an inclusive environment by warmly greeting all guests upon arrival.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Maintained an immaculate dining environment by ensuring cleanliness standards were met.
  • Provided training to new servers, improving team efficiency and consistency in service quality.

Waitress

Frontier Pies
01.2019 - 08.2019
  • Demonstrated effective multitasking skills by managing several tables and orders simultaneously.
  • Operated cash registers and credit card machines for efficient customer transactions.
  • Exhibited enthusiasm, driving top quality customer service which enhanced walk-in business.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Waitress

Coachmans Dinner and Pancake House
02.2018 - 12.2018
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Fostered loyalty among regular patrons through personalized service and warm engagement.
  • Managed comprehensive pre- and post-shift duties to maintain operational efficiency and customer satisfaction.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waitress

Coachmans Dinner and Pancake House
05.2015 - 01.2016
  • Demonstrated capability to handle multiple tasks simultaneously with quick service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Early Childhood Special Education

Brigham Young University
Rexburg, ID

Skills

  • Exceptional customer service
  • Tableside etiquette
  • Bottle service
  • Warm and friendly
  • Strong communication skills
  • Menu recommendations

Timeline

Fine Dining Server

Jakers Bar and Grill
02.2022 - 10.2022

Waitress

Frontier Pies
01.2019 - 08.2019

Waitress

Coachmans Dinner and Pancake House
02.2018 - 12.2018

Waitress

Coachmans Dinner and Pancake House
05.2015 - 01.2016

Early Childhood Special Education

Brigham Young University

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Elle Reid