Elleena Lee
Fredonia,AZ
Summary
Proven in enhancing guest satisfaction at Best Western RedHills through meticulous cleaning and attention to detail, I bring a blend of hard skills like chemical handling and a strong ethic of teamwork. My experience includes improving cleanliness scores , showcasing my dedication and ability to uplift any work environment.
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring top-notch cleanliness and guest satisfaction. Demonstrates commitment to maintaining high standards of hygiene and efficiency. Looking to transition into new field, leveraging background in maintaining pristine environments and providing excellent service.
Overview
7
7
years of professional experience
Work History
Housekeeping and Laundry Attendant
Zion Mountain Ranch
08.2017 - 01.2025
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Optimized workflow efficiency by proactively identifying maintenance issues in guest rooms and reporting them promptly to management.
- Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Housekeeper
Best Western RedHills
10.2023 - 06.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
CNA
Kane County Hospital
05.2018 - 03.2020
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
CNA - CNA
Southwest Technical College
Kanab, UT 05.2001 -
GED -
Southwest Technical College
Kanab, UT 05.2001 -
Skills
Cleaning techniques
Chemical handling
Waste disposal
Mopping and sweeping
Stain removal
Upholstery care
Folding clean laundry
Sorting and washing laundry
Timeline
Housekeeper
Best Western RedHills
10.2023 - 06.2024
CNA
Kane County Hospital
05.2018 - 03.2020
Housekeeping and Laundry Attendant
Zion Mountain Ranch
08.2017 - 01.2025
CNA - CNA
Southwest Technical College
05.2001 -
GED -
Southwest Technical College
05.2001 -
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