Ellen Bullard
Indianapolis,IN
Summary
Marketing, Sales, and Business Operations- Team player who builds strong relationships with both internal and external customers. Teachable and willing to learn new fields, concepts, and processes. Solid customer service background. Excellent written / verbal communication and presentation skills. Proficient with CRM software and social media platforms. Consistently looking for new opportunities to expand and improve my skill set, as well as apply creative problem solving techniques to resolve customer issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Spot Inc.
2023.05 - Current
- Negotiated terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Stayed current on industry trends.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
Business Development/Marketing Communications Manager
RS Group
2019.10 - 2023.08
- Coordinated marketing and communication campaigns and strategies
- Onboarded new employees with training
- Monitored and analyzed business performance to identify areas of improvement
- Developed business strategies
- Managed budgets and allocated resources to maximize profitability
- Set aggressive targets to drive success and motivation
Sales Account Specialist
JB Beverage
2018.02 - 2019.08
- Increased sales revenue by developing and maintaining strong relationships with key accounts.
- Enhanced customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Collaborated with marketing team to develop promotional materials, boosting brand awareness and driving sales growth.
- Conducted market research to identify emerging trends, ensuring product offerings remained competitive.
Education
Telecommunications
Ball State University
Muncie, INCommunication Studies
Indiana University - Purdue University Indianapolis
Indianapolis, IN01.2021
Skills
- Account Management
- Lead Generation
- Presentation/Demo
- Business Proposals
- Business Negotiation
- Measuring Analytics
- Staff Management
- Consistently Exceeds Quota
- B2B, B2C, SaaS, Multi-level, Digital Marketing
Certification
Boys and Girl Club (2012-2021)
Salvation Army (2017-2018)
Behavioral Health Practices; 2016-2019 (ABA, psychiatric, and maladaptive)
Timeline
Account Manager
Spot Inc.
2023.05 - Current
Business Development/Marketing Communications Manager
RS Group
2019.10 - 2023.08
Sales Account Specialist
JB Beverage
2018.02 - 2019.08
Telecommunications
Ball State University
Communication Studies
Indiana University - Purdue University Indianapolis
Boys and Girl Club (2012-2021)
Salvation Army (2017-2018)
Behavioral Health Practices; 2016-2019 (ABA, psychiatric, and maladaptive)
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