I love the outdoors and if it's not raining (too hard) you can guarantee I'll be outside Being born and raised in Sitka, AK I've always loved fishing, camping and hiking especially with my rescue dog Bruce
Ellen Corak
Sitka
Summary
Accomplished Sr. Account Manager and local Sitkan, dedicated to fostering client relationships and helping Southeast Alaskans with their insurance needs. Skilled in negotiation and data management, I have a proven track record of resolving complex billing discrepancies and negotiating the best premiums and products for my clients. My approach has consistently improved client satisfaction with a local honest touch.
Experienced with managing high-value client accounts and prioritizing large workloads under tight deadlines successfully.
Overview
11
11
years of professional experience
Work History
Sr. Account Manager
USI Insurance Services
08.2014 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support including negotiating/presenting renewal terms, contract review, and timely responses to urgent requests.
- Managed accounts receivable/payables for both clients and insurance carriers processed adjustments and resolved difficult billing discrepancies.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Claims management including claims reporting, assigning adjusters, handling payment advances/reconciliations, and developing closing documents and loss runs.
Park Ranger Interpretation
Zion National Park - Kolob Canyons
04.2014 - 08.2014
- Developed and presented interpretive displays and games to educate children about the park and its wildlife.
- Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
- Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
- Managed backcountry permits efficiently to balance recreational opportunities with ecological preservation goals.
Education
Bachelor of Arts - Geography And Geographic Information Science
Oregon State Unviersity
Corvallis, OR06-2013
Skills
- Excellent Negotiation Skills
- Fostering Client Relationships
- Data Management Skills
- Effective Schedule Management
- Skilled in Microsoft Applications
Interests
Timeline
Sr. Account Manager
USI Insurance Services
08.2014 - Current
Park Ranger Interpretation
Zion National Park - Kolob Canyons
04.2014 - 08.2014
Bachelor of Arts - Geography And Geographic Information Science
Oregon State Unviersity
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