Ellen Garfield
BEND,OR
Summary
Highly focused, dependable Worker and Interviewer with an excellent customer satisfaction record and a meticulous eye for detail. Able to explain complex state and federal regulations and requirements. Adept multitasker able to address a high volume with accuracy and professionalism. Currently Community Manager at Quimby Street Housing (Retirement Community) since March 2023. Currently assisting ,the Housing Works properties. Managing Multi Properties,Training, Trouble shooter, Lease up New properties, US Housing, EIV
HUD Project Based, LIHTC, PSH, and Home units.
Working with outside agencies, Deschutes County Behavioral Health, Neighbor Impact, Thrive, Veterans Services, Shephards House Ministries, Bethlehem Inn, Saving Grace
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Administrator
Assisted Living Concepts
Newport, Or
- Managed all areas of Assisted Living Facility, Assessments marketing Interview, hire/terminate, scheduling staff of 17. Responsible for payroll, ordering supplies such as food for dining. Attended Monthly Chamber of Commerce meetings. Held weekly staff and Trifecta meetings. Collect and deposit all fees daily.
Community Manager
Princeton Property Management
Bend, Or & Salem Oregon
- Determine income eligibility of residents; pay project bills, provided monthly financial reports, quarterly budgets and all other required information for regulatory and funding agencies. Managed resident relations with respect to notices, evictions, recertification's, enforcement of house rules, policies and procedures. Conducted routine building and unit inspections; Employed vendors for electrical, plumbing, elevator service, building construction, fire hazard control, legal protection.
- (LIHTC Property) Managed 3 different properties
Community Manager
Norris & Stevens
Keizer, Or
- Manage a portfolio of 52-unit apartment community Collected rents, performed complete backgrounds and income verifications, maintained open communication with owners and prospective tenants and all aspects of the application process and lease signing. Provided notices to non-compliant tenants, maintained weekly vacancy reports, greet guests complete guest cards, maintained immaculate curb appeal. All aspects of property management.
Manager
Cascade Management Inc
Bend, OR
03.2023 - Current
- Oversaw daily operations to ensure adherence to company policies and procedures.
- Developed training programs to enhance team performance and operational efficiency.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
- Managed project timelines and resources to meet strategic objectives effectively.
Education
High School -
Culver High School
No Degree - Nursing
Central Oregon Community College
Bend, ORSkills
- 25 years clerical, office, or administrative work
- Knowledgeable on Fair Housing state and federal, landlord tenant laws
- Verified rental applications were properly completed to verify program eligibility
- Performed full income verifications, background checks on perspective applicants, also worked with outside screening companies, Federal and State Agencies
- Reviewed applications to determine eligibility based on legal status, income, and household composition
- Complete program applications, interim change reports, rent adjustments within required time
- Mediated tenant disputes
- Established payment plans to collect over payment, back rent, or property damage in a timely manner
- Prepared the necessary documents for eviction and non-compliant tenants
- Served the non-compliant tenants with notices and explain what is necessary to become compliant
- Organized the non-compliant tenants file for legal process in eviction cases
- Represented the property during legal proceedings involving eviction of non-compliant tenants
- Recorded all necessary entries in the property's financial records for submission to company
- Maintain tenant files and ledger records compliant to State and Federal inspection standards
- Secure facilities as necessary
- Schedule maintenance tasks promptly upon notification of a problem
- Works closely with vendors, clients, and coworkers
- All aspects of eligibility for subsidized housing programs, onsite and off-site property management
- Proficient in Word, excel, windows, DoxBox, Real Page, Resman, US Housing, Tenant Tech, EIV, HUD, LIHTC, HOME
Timeline
Manager
Cascade Management Inc
03.2023 - Current
Administrator
Assisted Living Concepts
Community Manager
Princeton Property Management
Community Manager
Norris & Stevens
High School -
Culver High School
No Degree - Nursing
Central Oregon Community College