Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
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Ellen McCanless

Fair Oaks Ranch,Texas

Summary

Dynamic and adaptable professional with a diverse background in customer service and administrative support, notably at El Chaparral and the Law Offices of Michael G. Deimund. Excelled in streamlining operations and enhancing customer satisfaction through effective communication and leadership. Proficient in Adobe Programs and skilled in fostering teamwork.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess and Server

El Chaparral
Boerne, TX
12.2023 - Current
  • Ensured accurate and efficient service of meals and drinks to restaurant guests.
  • Answered patron inquiries regarding menu items.
  • Processed payments efficiently and securely.
  • Streamlined communication channels between front-of-house and culinary staff.
  • Verified reservations and wait times with customers.
  • Resolved customer service and food-related issues to maintain guest satisfaction.

Barista

Scooters Coffee
Bergheim, Texas
05.2023 - 12.2023
  • Prepared and served tailored beverages and food options, ensuring customer satisfaction.
  • Processed orders while effectively managing any arising complaints.
  • Processed monetary transactions efficiently.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Assistant

Law Offices of Michael G. Deimund
Boerne, Texas
05.2022 - 11.2022
  • Drafted, edited, and transcribed legal documents.
  • Efficiently manage email communication with clients.
  • Entered data into databases accurately and efficiently.

Education

B.F.A - User Experience Design

Savannah College of Art And Design SCAD
Savannah, Georgia
05-2028

Skills

  • Skilled in Adobe Programs
  • Design thinking
  • Communication
  • Leadership
  • Teamwork
  • Adaptability

Certification

  • Adobe Photoshop Certificate, Awarded through GMetrix app in Senior year of High school
  • Food Handlers and TABC Certification

Accomplishments

  • FCCLA Club Office Holder, FCCLA (Family, Career and Community Leaders of America) President senior year and VP officer for the other three years of high school
  • National Honor Society, Member for 3 years of high school with over 170+ volunteer hours
  • National Science Honor Society, Historian for Junior and Senior year of Highschool

References

References available upon request.

Timeline

Hostess and Server

El Chaparral
12.2023 - Current

Barista

Scooters Coffee
05.2023 - 12.2023

Assistant

Law Offices of Michael G. Deimund
05.2022 - 11.2022

B.F.A - User Experience Design

Savannah College of Art And Design SCAD

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Ellen McCanless