Sydney Headrick
Glen Rose,TX
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess Server
Georges Bar and Catering
Waco, Texas
01.2024 - 10.2024
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Shift Lead
Taco Bell
Glen Rose, TX
05.2023 - 10.2023
- Assisted in the training of new employees.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Responded to customer inquiries and complaints in a professional manner.
Education
Some College (No Degree) - Software Engineering
University of Texas At Arlington
Arlington, TXSkills
- Detail Oriented
- Phone Etiquette
- Positive and professional
- Effective customer upselling
- Interactive communication skills
Certification
- TABC
- Food Handlers
- CPR
Affiliations
- Data Management/Entry
- Programming (Python)
- Account Management
- Product and Web Design
References
References available upon request.
Timeline
Hostess Server
Georges Bar and Catering
01.2024 - 10.2024
Shift Lead
Taco Bell
05.2023 - 10.2023
- TABC
- Food Handlers
- CPR
Some College (No Degree) - Software Engineering
University of Texas At Arlington
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