Ellen Ryan
Austin
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
2012
2012
years of professional experience
10
10
years of post-secondary education
Work History
Allstate Insurance Agent Retired
Allstate Insurance Co
Austin
04.1998 - 05.2011
- Advised clients on insurance coverage options and policy selection.
- Conducted thorough assessments of client needs and risks.
- Processed new insurance applications and renewals efficiently.
- Responded to customer inquiries and problems to promote great service.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Achieved repeat business and referrals through personalized services.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Insurance Agent
Hedden Insurance
New London
Education
Bachelor of Arts - Economics
Connecticut College
New London, CT 09.1981 - 05.1991
Skills
- Extensive marketing and sales experience utilizing the telephone and in person consultations Cold-called prospective clients and contacted current clients to cross-sell and upsell insurance products
Excellent interpersonal skills and a good work ethic
Timeline
Allstate Insurance Agent Retired
Allstate Insurance Co
04.1998 - 05.2011
Bachelor of Arts - Economics
Connecticut College
09.1981 - 05.1991
Insurance Agent
Hedden Insurance