Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ellesa Guebely

Encinitas,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Operations Assistant

SDGE
Escondido, CA
03.2024 - Current
  • Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
  • Organized and maintained records of daily timesheet's and other operational data.
  • Assisted with the development of processes and procedures related to operations management.
  • Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.

Collections Representative

Monterey Financial Services
Oceanside, CA
08.2023 - 03.2024
  • Contacted customers to discuss and resolve past due accounts.
  • Analyzed customer financial statements to determine payment plans.
  • Negotiated repayment terms with customers in accordance with company policy.
  • Monitored delinquent accounts for timely payment resolution.
  • Utilized skip tracing techniques to locate hard-to-find debtors.
  • Followed up on promises made by customers regarding payments or settlements.

Hair

Ulta Beauty Inc.
Olathe, KS
05.2021 - 12.2022
  • Created hairstyles for clients based on their desired look and hair type.
  • Provided consultations with clients to determine the best hairstyle for their face shape, lifestyle, budget and other factors.
  • Applied coloring treatments such as highlights, lowlights, single-process color, balayage and ombre.
  • Cut hair using a variety of techniques such as wet cutting, razor cutting and dry cutting.
  • Maintained cleanliness of styling area by disinfecting tools after each use and sweeping up hair clippings.
  • Assisted with inventory management by restocking supplies when needed.
  • Developed relationships with regular clients through excellent customer service skills.
  • Organized daily schedules to maximize efficiency within the salon environment.

Repossession Agent

Resolvion
Carlsbad, CA
01.2020 - 11.2020
  • Performed skip tracing to locate individuals and vehicles.
  • Maintained detailed records of all activities, including contacts made with debtors.
  • Dispatched tow companies to debtor's residence or place of employment for asset recovery.
  • Handled difficult situations involving angry debtors while maintaining professionalism.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.

Education

Cosmetology License -

Paul Mitchell The School - Overland Park
Overland Park, KS
01-2022

High School Diploma -

Vista High School
Vista, CA
05-2017

Skills

  • Administrative Support
  • Understanding Of Office Operations
  • Time Management
  • Microsoft Excel
  • Document Preparation
  • File And Record Keeping
  • Planning And Coordination
  • Bilingual fluency in spanish

Languages

Spanish
Native/ Bilingual

Timeline

Operations Assistant

SDGE
03.2024 - Current

Collections Representative

Monterey Financial Services
08.2023 - 03.2024

Hair

Ulta Beauty Inc.
05.2021 - 12.2022

Repossession Agent

Resolvion
01.2020 - 11.2020

Cosmetology License -

Paul Mitchell The School - Overland Park

High School Diploma -

Vista High School
Ellesa Guebely