Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ellesse Keffer

Las Vegas,NV

Summary

Customer-focused professional with a strong background in high-volume retail and café environments. Managed multiple customer requests while ensuring accuracy in cash handling and transaction processing. Resolved customer concerns with effective solutions, enhancing the shopping experience. Ensured compliance with store policies, maintaining an organized and inviting service area.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Service desk member /Customer Service Cashier

Target
North Las Vegas, Nevada
11.2025 - 03.2026
  • Provided customer service and front-end support while assisting customers with transactions, returns, exchanges, and service-related questions. Worked in a high-volume retail environment requiring accuracy, patience, and strong communication skills.
  • Processed customer transactions accurately using Target's point-of-sale systems.
  • Resolved customer concerns with professional solutions, fostering positive interactions and customer satisfaction.
  • Assisted customers with questions regarding products, services, store policies, and purchases.
  • Maintained confidentiality when handling customer and transaction information.
  • Managed multiple customer requests with accuracy and efficiency during high-volume periods, ensuring timely service delivery.
  • Managed changing priorities while supporting front-end responsibilities.

Cashier

waffles cafe
North Las Vegas, Nevada
02.2024 - 06.2025
  • Provided friendly and efficient customer service in a fast-paced café environment. Greeted customers, took orders, processed payments, and ensured accurate transactions while maintaining a welcoming atmosphere.
  • Operated the cash register and point-of-sale system to process cash, credit, and other payment methods accurately.
  • Assisted customers with menu questions, orders, and special requests while providing attentive and courteous service.
  • Maintained accuracy when handling cash and processing customer transactions.
  • Prepared and packaged customer orders while ensuring accuracy and quality.
  • Maintained a clean, organized, and sanitary register and customer-service area.
  • Worked efficiently during busy periods while managing multiple customer requests.
  • Communicated effectively with coworkers to ensure orders were completed accurately and promptly.
  • Addressed customer concerns professionally and worked to provide appropriate solutions.
  • Followed company procedures for cash handling, customer service, cleanliness, and daily operations.
  • Supported team members with additional duties as needed to keep café operations running smoothly. maintaining a welcoming atmosphere.

• Prepared and packaged customer orders while ensuring accuracy and quality.

• Maintained a clean, organized, and sanitary register and customer-service area.

• Worked efficiently during busy periods while managing multiple customer requests.

• Communicated effectively with coworkers to ensure orders were completed accurately and promptly.

• Addressed customer concerns professionally and worked to provide appropriate solutions.

• Followed company procedures for cash handling, customer service, cleanliness, and daily operations.

• Supported team members with additional duties as needed to keep café operations running smoothly.

Education

Nevada Virtual Academy
Las Vegas, NV

Skills

  • Point-of-sale systems
  • Cash handling
  • Return processing
  • Front end support
  • Customer issue resolution
  • Store policy compliance
  • Retail operations
  • Team collaboration

Certification

  • Food handlers license

Timeline

Service desk member /Customer Service Cashier

Target
11.2025 - 03.2026

Cashier

waffles cafe
02.2024 - 06.2025

Nevada Virtual Academy
Ellesse Keffer