Summary
Overview
Work History
Education
Skills
Timeline
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Elley Snipes

Shreveport,LA

Summary

Service-focused professional and friendly team player with a knack for building productive working relationships. Enrolled in financial classes at BPCC to build a professional and life-long career.

Overview

8
8
years of professional experience

Work History

Server

Horseshoe Casino
04.2023 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Front Desk Receptionist and Office Manager's Assistant

EppraisalNetwork.com
09.2021 - 09.2022
  • Maintained positive relationships between appraisers and bank loan officers
  • Assisted the office manager with day to day tasks
  • Data entry using various softwares to keep the business running smoothly and professionally.

Temporary Agent

Jean Simpson Personnel
02.2020 - 09.2021
  • Administrative duties, including completing assigned tasks in a timely manner, assisting with customer relations, and data entry using various softwares.

Veterinary Assistant and Social Media Director

The Cat Doctor
01.2019 - 01.2020
  • Scheduled appointments around client needs and doctor availability
  • Assisted the veterinarians with patients and surgeries
  • Kept the hospital clean and organized
  • Organized Facebook and Google Business pages to attract new clients.

Front Desk Receptionist and Kennel Hand

Provenance Veterinary Hospital
01.2018 - 01.2019
  • Scheduled appointments around client needs and doctor availability
  • Assisted the veterinarians with patients and surgeries
  • Kept the hospital clean and organized.

Server

IHOP (4/2016-2/2017), Olive Garden (2/2017-1/2018)
04.2016 - 01.2018
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Helped customers select products that best fit their personal needs
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
  • Educated customers on product and service offerings.

Education

Accounting and Business Classes - Accounting And Business Management

BPCC
Bossier City, United States
05.2027

High School -

Captain Shreve
05.2014

Skills

  • Cash handling accuracy
  • Detail-oriented
  • Time management
  • Organized
  • Proficient in MS Office
  • Fast learner
  • Strong communication skills
  • Safe Food Handling
  • Guest Engagement
  • Quality Control
  • Allergy Awareness
  • Professional Appearance

Timeline

Server

Horseshoe Casino
04.2023 - Current

Front Desk Receptionist and Office Manager's Assistant

EppraisalNetwork.com
09.2021 - 09.2022

Temporary Agent

Jean Simpson Personnel
02.2020 - 09.2021

Veterinary Assistant and Social Media Director

The Cat Doctor
01.2019 - 01.2020

Front Desk Receptionist and Kennel Hand

Provenance Veterinary Hospital
01.2018 - 01.2019

Server

IHOP (4/2016-2/2017), Olive Garden (2/2017-1/2018)
04.2016 - 01.2018

Accounting and Business Classes - Accounting And Business Management

BPCC

High School -

Captain Shreve

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Elley Snipes