Summary
Overview
Work History
Education
Skills
Timeline
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Elliana Echols

Kenosha,WI

Summary

Dynamic and innovative Nail Tech/Managing Manicurist and Dasher with a proven track record at KrylicsByEiyana, enhancing client satisfaction through exceptional customer service and nail art creativity. Skilled in sanitation protocols and social media promotion, I excel in building loyal customer bases and exceeding quality standards. Expert in acrylic application and adept at fostering positive relationships, I consistently deliver outstanding results.

Overview

4
4
years of professional experience

Work History

Nail Tech/Managing Manicurist

KrylicsByEiyana (owner/opertor)
03.2021 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Expanded client base by promoting the salon's services via social media platforms and word-of-mouth referrals.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.

Dasher

DoorDash
11.2020 - 05.2023
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Education

High School Diploma -

Reuther High School
Kenosha, WI
01-2023

No Degree - Eye Lash Extensins

Lash Dolls MKE
Milwaukee, WI
05-2021

Skills

  • Customer Service
  • Time management
  • Sanitation protocols
  • Networking and partnerships
  • Problem-solving skills
  • Gel application
  • Acrylic nails
  • Appointment management
  • Social media promotion
  • Relationship building
  • Multitasking
  • Salon safety regulations

Timeline

Nail Tech/Managing Manicurist

KrylicsByEiyana (owner/opertor)
03.2021 - Current

Dasher

DoorDash
11.2020 - 05.2023

High School Diploma -

Reuther High School

No Degree - Eye Lash Extensins

Lash Dolls MKE

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Elliana Echols