Elliana Haney
Belleville
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Cosmetologist
Inspirations Salon
Belleville
10.2025 - Current
- Provided personalized beauty consultations for clients to determine service preferences.
- Performed haircuts, coloring, and styling using advanced techniques and tools.
- Maintained a clean and organized workstation to ensure a professional environment.
- Managed appointment scheduling and client records for efficient service delivery.
- Adhered to health and safety regulations while performing all cosmetic services.
- Handled cash, credit, and digital payments securely and responsibly.
Barista
Starbucks
Belleville
01.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained clean and organized workspace to ensure compliance with health regulations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to manage busy shifts and meet customer demands.
- Handled cash transactions accurately while maintaining a balanced cash register.
- Educated customers about menu items and promotions to enhance their experience.
Manager
Frosty Boy
Belleville
05.2023 - 06.2025
- Managed daily operations to ensure efficient service and product quality.
- Trained and supervised staff to enhance teamwork and productivity.
- Maintained inventory levels and organized product displays for visibility.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Frosty Boy
Belleville
05.2022 - 05.2023
- Provided excellent customer service in fast-paced ice cream shop environment.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and workstations.
- Handled customer inquiries and resolved issues promptly and courteously.
Education
Associate of Applied Science - Marketing
Washtenaw Community College
Ann Arbor, MI 08.2025 - 04.2026
Skills
- Customer service
- Team collaboration
- Marketing strategy
- Appointment management
- Problem resolution
- Marketing strategies
- Effective communication
Timeline
Cosmetologist
Inspirations Salon
10.2025 - Current
Associate of Applied Science - Marketing
Washtenaw Community College
08.2025 - 04.2026
Barista
Starbucks
01.2025 - Current
Manager
Frosty Boy
05.2023 - 06.2025
Server
Frosty Boy
05.2022 - 05.2023