Elliana Hartjes
Greenville,WI
Overview
5
5
years of professional experience
Work History
Food Server
Charlie's Drive-In
Hortonville, WI
09.2021 - Current
- Ensuring that each guest is served courteously, quickly, and efficiently.
- Responding efficiently to guest inquiries and complaints in a professional manner.
- Handling money transactions accurately while following company procedures for handling cash payments.
Server Assistant
SAP Brunch, Brown Bag and Bakery
Appleton, WI
08.2022 - 11.2023
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Participated in daily meetings with the management team to discuss operational goals.
Busser
Carmella's, An Italian Bistro
Appleton, WI
08.2022 - Current
- Providing quick and efficient clearing of tables between courses.
- Ensuring that each table was properly set before seating guests.
- Sweeping floors, washing walls and windowsills, emptying trash receptacles, and cleaning restrooms when needed.
Restaurant Hostess
Fox River Brewing
Appleton, WI
05.2021 - 05.2022
- Managed reservations, waitlists, and special requests for large parties.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Caregiver
The Zwier Family
Appleton, WI
06.2019 - Current
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Organizing various activities, games, crafts and outings to keep children entertained.
- Establishing trust through consistent communication with both parents and kids.
Bakery Clerk
Uncle Mikes Bakery
Appleton , WI
08.2023 - 05.2024
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
Education
High School Diploma -
Fox Valley Lutheran Highschool
Appleton, WI05-2024
Skills
- Customer service excellence
- Guest Relations
- Reservation coordination
- Effective problem solving
- Server Support
- Inventory Management
Timeline
Bakery Clerk
Uncle Mikes Bakery
08.2023 - 05.2024
Server Assistant
SAP Brunch, Brown Bag and Bakery
08.2022 - 11.2023
Busser
Carmella's, An Italian Bistro
08.2022 - Current
Food Server
Charlie's Drive-In
09.2021 - Current
Restaurant Hostess
Fox River Brewing
05.2021 - 05.2022
Caregiver
The Zwier Family
06.2019 - Current
High School Diploma -
Fox Valley Lutheran Highschool