Summary
Overview
Work History
Education
Skills
References
Timeline
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Elliana Macias

Simi Valley,CA

Summary

I am an organized, hardworking, passionate and a dependable candidate. I am successful at managing multiple priorities with a positive attitude. I am friendly, and always willing to take on added responsibilities to meet team goals. I am a detail-oriented team player. I am a fast learner and have the ability to handle multiple projects with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Certified Medical Assistant

Anthony Phan M.D.
01.2024 - 06.2024
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.


Hostess/Food Runner

MB Grille
05.2022 - 02.2024
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours.
  • Processed payments for orders and provided customers with change.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

High School Diploma -

Simi Valley High School
Simi Valley, CA
06.2023

Skills

  • Customer Service
  • Effective Multitasking
  • Cleaning and sanitation
  • Positive attitude and enthusiasm
  • Organizational Skills
  • Problem-Solving
  • Flexible and Adaptable
  • Safe Food Handling

References

  • Shane Robertson - (971)420-6276

MB Grille - Manager

  • Fabiola Vazquez - (805)587-9056

Anthony Phan M.D. - Office Manager

Timeline

Certified Medical Assistant

Anthony Phan M.D.
01.2024 - 06.2024

Hostess/Food Runner

MB Grille
05.2022 - 02.2024

High School Diploma -

Simi Valley High School

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Elliana Macias