Elliana Miller
Gilbert,AZ
Summary
Dynamic and highly reliable professional with extensive experience in customer service and team management at Uncle Bears Grill & Tap. Proven ability to craft specialty cocktails and enhance guest engagement while training staff to uphold service standards. Skilled in POS system operation, ensuring efficient transactions and exceptional dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Manager/Server
Uncle Bears Grill & Tap
Mesa, AZ
03.2021 - Current
- Crafted specialty cocktails and beverages to enhance guest experience.
- Managed inventory and ordered supplies to maintain optimal stock levels.
- Trained new staff on beverage preparation and customer service standards.
- Ensured compliance with health and safety regulations for food handling.
- Led daily operations to ensure seamless restaurant functionality and exceptional guest experiences.
Babysitter
Jennifer Knoblock
Gilbert, AZ
09.2018 - 01.2022
- Supervised children, ensuring safety and well-being during daily activities.
- Planned engaging educational activities to promote learning and development.
- Communicated effectively with parents regarding children's progress and behavior.
- Managed schedules, coordinating playdates and extracurricular activities efficiently.
Receptionist
The Savvy Stylist
Tempe, AZ
10.2019 - 08.2020
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated phone calls and messages, providing timely communication to clients and staff.
- Maintained organized client records using salon management software, enhancing data accuracy.
- Assisted in inventory management, tracking supplies to ensure availability for daily operations.
Cashier
Michaels Pizza
Gilbert, AZ
12.2018 - 04.2019
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with inquiries and provided product recommendations to drive sales.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
Education
High School Diploma -
Grad Solutions
Mesa, AZ12-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Team management
- Customer engagement
- Point of sale (POS) system operation
Certification
Food Handler Certificate.
Liquor Manager Certificate.
Timeline
Bartender/Manager/Server
Uncle Bears Grill & Tap
03.2021 - Current
Receptionist
The Savvy Stylist
10.2019 - 08.2020
Cashier
Michaels Pizza
12.2018 - 04.2019
Babysitter
Jennifer Knoblock
09.2018 - 01.2022
High School Diploma -
Grad Solutions