Megan Montes
Native Grill & Wings
PHOENIX,AZ
5
years of professional experience
Dynamic bartender and server with a strong focus on customer service, multitasking, and teamwork. Known for resolving complaints effectively and creating positive experiences, contributing to a loyal clientele and a supportive work environment.
Work History
Bartender/Server/Shift Manager
4 Years 9 Months- Mixed and crafted drinks according to standardized recipes, ensuring consistency in taste and presentation.
- Provided exceptional customer service by engaging with customers.
- Assisted in training new staff on bar and restaurant operations.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma
Skills
Multitasking ability
Aloha POS
Alcohol awareness
Strong multitasking
Professional appearance
Business attire
Team player attitude
Engaging personality
Customer engagement
Timeline
Bartender/Server/Shift Manager
Native Grill & Wings
11.2021 - CurrentRead More
Gilbert High School
High School Diploma
Read More