Nicole Thompson
Celebrities
Portland
1
Certification
11
years of professional experience
Capable bartender/waitress passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar/club/restaurant establishments.
Work History
Bartender/Server Shift Leader
2 Years 10 Months- Prepared and served a variety of cocktails, ensuring high-quality presentation and taste.
- Managed bar inventory, tracking supplies and minimizing waste effectively.
- Trained new bartenders on established procedures and customer service standards.
- Developed seasonal drink menus that enhanced customer engagement and satisfaction.
- Fostered positive relationships with patrons, providing personalized service to enhance the experience.
- Streamlined workflow processes during peak hours to improve service efficiency and reduce wait times.
- Implemented safety protocols for alcohol service, ensuring compliance with regulations and responsible serving practices.
- Collaborated with kitchen staff to create paired beverage options for menu items, enhancing overall dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
2 Years 9 Months- Provided customer support by addressing inquiries and resolving issues
- Operated point-of-sale system for transaction processing
- Handled cash and card transactions, maintaining accurate financial records.
- Served food and beverages to customers in a dining establishment
- Prepared and served mixed drinks and beer to patrons
Bartender
2 Years 9 Months- Customer service
- Operated point-of-sale system efficiently
- Poured beer
- Mixed drinks according to recipes, ensuring consistent taste and customer enjoyment
- Poured beer with precision to maintain quality and enhance customer experience
- Entered food orders accurately to ensure timely service and customer satisfaction
- Performed opening and closing procedures for the establishment
Bartender
4 Years 5 Months- Provided friendly customer service at the front desk.
- Managed cash transactions accurately during shifts.
- Opened and closed the establishment following company procedures.
- Prepared and mixed cocktails according to recipes.
- Poured and served beer to customers in a timely manner.
Education
Associate's degree - Business
Skills
Bartending
Serving Experience
Cash Handling
Food service knowledge
Barback Responsibilities
Inventory management
Multitasking ability
Highly reliable
Dependable worker
Team collaboration
Certification
- OLCC Service Permit
- Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bartender/Server Shift Leader
Celebrities
10.2023 - CurrentRead More
Bartender
Kit Kat Club
02.2021 - 11.2023Read More
Bartender
Bar x
02.2021 - 11.2023Read More
Bartender
Moda Center
01.2016 - 06.2020Read More
Portland Community College
Associate's degree from Business
Read More