Suemy Gomez
Blue Island,IL
Summary
Motivated, service-oriented Bartender with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Ability to maintain positive relationships with customers and employees, excellent service and time management abilities.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Bartender / server/Restaurant Shift Manager
Harvest Room
Palos Heights, Illinois
06.2021 - Current
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Effectively multitasked within a fast-paced environment.
- Managed multiple tables efficiently during peak dining hours.
- Maintained cleanliness and organization of the bar area throughout service shifts.
- Trained new bartenders on techniques, recipes, and customer service standards.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Managed inventory, ordering supplies, and maintaining stock levels.
- Resolved customer complaints promptly to maintain service quality.
Cashier
Just Shrimp Restaurant
Tinley Park, Illinois
11.2019 - 06.2021
- Processed customer transactions efficiently and accurately at busy restaurant counter.
- Assisted customers with menu inquiries and special requests for optimal service.
- Collaborated with kitchen staff to ensure timely order fulfillment and customer satisfaction.
- Provided friendly and attentive service to enhance dining experience for guests.
Shift Leader
Dunkin' Donuts
Crestwood, Illinois
11.2018 - 10.2019
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on customer service standards and operational procedures.
- Handled customer complaints and resolved issues to enhance satisfaction.
Education
Bremen High School
Midlothian, ILSkills
- Mixology techniques
- Menu knowledge
- Customer service
- Staff training
- Team leadership
- Multitasking ability
- Problem solving
- Anticipating guest needs
Languages
Spanish
Native/ Bilingual
Certification
- Food Handlers
- Bassets
References
References available upon request.
Timeline
Bartender / server/Restaurant Shift Manager
Harvest Room
06.2021 - Current
Cashier
Just Shrimp Restaurant
11.2019 - 06.2021
Shift Leader
Dunkin' Donuts
11.2018 - 10.2019
Bremen High School