Ellianna Gonzales
Bloomington,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Retail Associate
Dicks Sporing Goods
12.2023 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Barista Trainer
Starbucks
05.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Crew Member
McDonald's
05.2021 - 07.2022
- Worked front counter, drive-thru, and kitchen.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Arts -
Heartland Community College
Normal, IL05-2026
Skills
- Customer Engagement
- Verbal and written communication
- Cleaning and sanitizing
- Sales proficiency
- Customer Service
- Teamwork
- Problem-Solving
Timeline
Retail Associate
Dicks Sporing Goods
12.2023 - Current
Barista Trainer
Starbucks
05.2022 - Current
Crew Member
McDonald's
05.2021 - 07.2022
Associate of Arts -
Heartland Community College
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