Furthering my education while saving as much money as possible while in school
Ellianna Green
Lakeland,FL
Summary
Energetic front-of-house employee with experience in customer service and cash handling. Known for maintaining high standards of hygiene and organization while enhancing guest experiences. Ready to contribute to a positive team environment.
Overview
4
4
years of professional experience
Work History
Bartender
Olive Garden Restaurant
Lakeland, FL
10.2025 - Current
- Maintained cleanliness and organization of bar area to ensure compliance with safety standards.
- Mixed and served beverages according to memorized standard recipes and customer preferences.
- Assisted in inventory management, including restocking supplies and tracking usage levels.
- Provided excellent customer service by engaging with guests and addressing their needs promptly.
- Operated point-of-sale system accurately for processing transactions and managing tabs.
- Contributed to team efforts by supporting fellow bartenders during busy shifts for efficient service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Restaurant Hostess
Ford's Garage
Lakeland, FL
04.2024 - 07.2025
- Managed reservations using restaurant management software for efficient table turnover.
- Trained new host staff on procedures and customer service standards.
- Monitored dining area for cleanliness and organization, maintaining high standards of presentation.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled sale of merchandise along with restocking new inventory and adjusting prices.
- Managed a cash drawer and Point of Sale computer for sale of merchandise
Front of House Employee
Chick-fil-A
Lakeland, FL
03.2022 - 04.2024
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
Retail Cashier
Tilly's
Lakeland, FL
01.2022 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained accurate cash drawer and balanced at the end of each shift.
- Collaborated with team members to ensure optimal store organization and cleanliness.
Education
Associate of Science - General Studies
Polk State
Bartow, FL12.2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Payment processing
- Cash register operation
- Memory retention
Interests
Timeline
Bartender
Olive Garden Restaurant
10.2025 - Current
Restaurant Hostess
Ford's Garage
04.2024 - 07.2025
Front of House Employee
Chick-fil-A
03.2022 - 04.2024
Retail Cashier
Tilly's
01.2022 - 03.2022
Associate of Science - General Studies
Polk State