Ellie Blau
North Charleston,SC
Summary
Responsible, well-organized person.
Reliable, communicative, friendly.
Open to new experiences, quick learner.
Permanent resident of the USA (Green Card).
Driver's license, category D.
Overview
10
10
years of professional experience
Work History
Customer Service
ShopRite Supermarkets
Medford, NJ
03.2023 - 11.2023
- Communicated with customers to understand and fulfill their diverse needs.
- Advised customers on product or service issues, resolving concerns effectively.
- Prioritized customer satisfaction by actively addressing inquiries and feedback.
- Follow instructions provided by the manager.
- Follow the safe procedures for doing your job
- Use any equipment (including personal protective equipment) safely and correctly
- Avoid actions that could jeopardize safety of self and colleagues.
- Skills: Customer service, Restaurant experience, Communication skills, Food service
Manager's Assistant
Hotel Bristol
Warsaw , Poland,Europe
09.2014 - 08.2022
- Managed inventory and ordered supplies to ensure availability of hotel amenities and services.
- Supported hotel management in daily operations to improve efficiency. with daily hotel operations, enhancing guest experience and service delivery.
Office Manager
Nielsen
Kyiv, Ukraine,Europe
10.2013 - 08.2014
- Managed front desk operations by greeting visitors, answering questions, and directing them to appropriate personnel to enhance visitor experience.
- Managed office inventory and placed supply orders to maintain adequate stock levels and minimize disruptions.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services to ensure effective communication and smooth operations.
Education
Master of Science - Tourism And Hotel Management
Economic School Almamer
Poland Europe06-2016
Bachelor of Science - Foreing Languages
Pedagogical University
Ukraine Europe06-2013
Skills
- Customer service
- Guest services
- Service orientation
- Global customer service
- Service experience
- Food service
- Restaurant experience
- Inventory management
- Time management
- Communication skills
- Relationship management
Languages
English
Professional
Polish
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Customer Service
ShopRite Supermarkets
03.2023 - 11.2023
Manager's Assistant
Hotel Bristol
09.2014 - 08.2022
Office Manager
Nielsen
10.2013 - 08.2014
Master of Science - Tourism And Hotel Management
Economic School Almamer
Bachelor of Science - Foreing Languages
Pedagogical University