Ellie Bonnett
Fort Myers,FL
Summary
Results-oriented professional with hands-on experience in field sales, store operations, and customer engagement. Drives product sales through demonstrations, upselling, and personalized service while using CRM tracking and follow-up to support retention and identify growth opportunities.
Overview
3
3
years of professional experience
Work History
Field Sales and Marketing Representative
Techtronic Industries
06.2026 - Current
- Drove sales of power tools, outdoor power equipment, and accessories by identifying customer needs and recommending tailored product solutions, resulting in increased customer satisfaction and repeat business.
- Presented product demonstrations to educate customers on the use and advantages of power tools and outdoor equipment. for power tool and outdoor equipment customers.
- Tracked sales performance to identify growth opportunities in underperforming product categories, contributing to overall sales strategy.
Director of Store Operations
PAINT Nail Bar
07.2025 - 03.2026
- Managed daily operations and identified upselling opportunities to enhance client experience
- Built strong client relationships to drive membership sales
- Delivered personalized service to enhance customer satisfaction and loyalty and consistent follow-up increased customer retention
Administrative Assistant
Florida State University- College of Law
09.2024 - 06.2025
- Coordinated events and logistics to enhance attendee experience and ensure successful execution.
- Supported internal teams with organization and reporting to streamline operations and improve workflow.
- Managed and updated CRM systems to keep accurate client records, track communications, and facilitate timely follow-ups.
Sales Associate
Athleta
05.2023 - 05.2024
- Educated customers on product features, resulting in increased conversions and upselling opportunities
- Maintained strong product knowledge to recommend items tailored to customer needs
- Processed and organized large volumes of back stock and incoming inventory, ensuring accurate product placement and timely restocking
Education
Master of Science - Hospitality Entrepreneurship
Florida State University
Tallahassee, FL12-2024
Bachelor of Science - Hospitality and Tourism Management
Florida State University
Tallahassee, FL05-2023
Skills
- Sales strategy
- Upselling techniques
- CRM management
- Client relationship management
- Customer engagement
- Brand promotion
- Leadership
- Time management
- Communication skills
Timeline
Field Sales and Marketing Representative
Techtronic Industries
06.2026 - Current
Director of Store Operations
PAINT Nail Bar
07.2025 - 03.2026
Administrative Assistant
Florida State University- College of Law
09.2024 - 06.2025
Sales Associate
Athleta
05.2023 - 05.2024
Master of Science - Hospitality Entrepreneurship
Florida State University
Bachelor of Science - Hospitality and Tourism Management
Florida State University