Ellie Breen
Saint Paul,MN
Summary
I believe in going beyond what is expected, I really like to be the 'WOW' aspect of things and put whats assigned of me at a whole other level of effort and dedication. I am very familiar with arts and photography, as well with promoting items in a very eye catching way. I have experience with handling customers and their inquiries as well, I manage my time efficiently while doing my best to exceed the standards and thrive for success.
Overview
2
2
years of professional experience
Work History
Dining Room Server
The Waters Senior Living
White Bear Lake, Minnesota
10.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Took orders and delivered food items to residents in main dining room.
- Built long-lasting relationships with residents.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked in with customers and specific dietary needs while refilling waters and clearing plates.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Ice Cream Maker
Dairy Queen Grill & Chill
White Bear Lake, Minnesota
06.2021 - 10.2022
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Introduced new menu items, sundae toppings and cone varieties to encourage upselling and add-on purchases.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Offered samples of new ice cream flavors to customers.
Staff Member
Culver's Restaurant
Vaidnais Heights, Minnesota
12.2020 - 05.2021
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Received and submitted cash, credit and check payments.
- Maintained clean reception area to promote positive, professional environment for clients.
Education
White Bear Lake South Campus
White Bear Lake, MN06.2023
Skills
- Effective Organization
- Digital Media
- Content Creation
- Digital Content Development
- Critical Thinking
- Photography and Videography
- Teamwork and Collaboration
- Attention to Detail
Art
I am a Digital and Traditional Artist, I work in making appealing pieces including
- Design work
- Logos
- Digitally rendered art
- Animation
- Tshirt and Sticker design
- Fully rendered concept sketches
Timeline
Dining Room Server
The Waters Senior Living
10.2021 - Current
Ice Cream Maker
Dairy Queen Grill & Chill
06.2021 - 10.2022
Staff Member
Culver's Restaurant
12.2020 - 05.2021
White Bear Lake South Campus
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