Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Ellie Casey

Ellie Casey

New York,NY

Summary

Creative professional with a solid foundation in customer service, known for attention to detail and dependability. Proven track record of adapting to various challenges while enhancing customer experiences. Experienced Direct Care Worker dedicated to ensuring patient safety and promoting wellness. Passionate about facilitating patient progress through effective behavior observation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Support Professional (Art Specialist)s

The Shield Institute (Pure Vision Arts)
New York, NY
01.2023 - Current
  • Recommended diverse art techniques to support individuals' creative processes.
  • Encouraged enhancement of artwork by guiding individuals to add details.
  • Complimented art pieces and provided constructive feedback to boost morale.
  • Illustrated valuable art tips promoting personal and creative advancement.
  • Coordinated multiple clubs, including Collage Club, NYC History Club, and Book Club.
  • Organized neighborhood trips to galleries, stores, and parks for experiential learning.
  • Monitored behaviors, documented observations, and reported concerns to supervisor.
  • Facilitated social interactions among participants to strengthen community ties.
  • Elevated studio visibility through social media with multiple weekly posts showcasing individual artwork and upcoming exhibitions.

Gallery Intern

Ceysson & Bénétière
New York, NY
10.2022 - 12.2022
  • Developed marketing strategies to enhance gallery visibility online and on social media.
  • Drafted press releases, promotional emails, brochures, and flyers to support outreach efforts.
  • Assisted in public relations initiatives to effectively promote gallery activities.
  • Coordinated exhibition setups, ensuring art pieces were displayed attractively and illuminated properly.
  • Managed incoming artwork from artists, maintaining precision and care during handling.
  • Promoted gallery events through social media to increase audience engagement.

Art Educator/Furniture Refurbisher/Retail Associate

Lola & Jack
Grass Valley, California
06.2020 - 04.2022
  • Planned and taught private parties.
  • Taught and developed a weekly drop in art class for all ages and skill levels.
  • Developed lesson plans to teach course materials according to schedule.
  • Prepared, planned, and delivered instructional activities related to various art mediums.
  • Led groups of youth in discovery exercises and offered personalized support to individuals in need of extra assistance.
  • Developed and implemented skill-building activities to build students' artistic abilities.
  • Used numerous types of power tools and other equipment daily.
  • Troubleshot equipment issues and determined best courses of action for repairs.
  • Soothed, shaped and touched up surfaces, preparing finish and bolstering integrity using sandpaper and grinders, putty, brushes and sprays.
  • Selected paint, stain, lacquer, and varnish, depending on wood type and surface conditions.
  • Examined pieces to determine damage, deterioration, and optimal restoration method.
  • Removed imperfections such as burrs or filled in depressions to meet quality standards for each piece.
  • Completed attractive, high-quality finishes by applying paint, oil, stain, to wood grain.

Retail Associate

Sunchild's Parlour, Vintage Clothing
Grass Valley, California
06.2020 - 04.2021
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Stocked, cleaned shelves while maintaining neat and orderly store.
  • Created price tags and merchandise signs for new items.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Helped customers by answering questions and locating merchandise.
  • Followed loss prevention strategies, minimizing theft.
  • Counted cash, made change, and balanced cash register drawer.
  • Kept calm, applied strong problem-solving, and interpersonal skills to resolve conflicts.
  • Maintained a clean environment by vacuuming, mopping, and dusting daily.

Intern

Museum of Brands
London, United Kingdom
01.2019 - 04.2019
  • Acted as the Learning Activities director, teaching, running workshops, and leading students through the museum, with interactive learning activities and guided tours, about brands and advertising.
  • Trained and delegated work to new volunteers.
  • Operated the front desk and gift shop.
  • Worked the cash register.
  • Organized displays for the gift shop.
  • Planned ways to make the community more aware of the museum by canvasing the Notting Hill area.
  • Created and published social media content promoting the museum.
  • Collected various research applicable towards the image of the museum.
  • Collaborated with others to ensure events at the museum went smoothly, often times working past the regular work hours (10am-6pm).

Nanny

Kohler Family
Grass Valley, California
06.2018 - 08.2018
  • Cared for a one-year-old for eight hours every Friday.
  • Prepared balanced meals.
  • Planned outdoor activities, read storybooks, played educational games.
  • Performed light housekeeping activities.

Summer Nanny

Angle Family
Nevada City, California
06.2014 - 08.2018
  • Cared for three children, three days a week.
  • Tutored, assisted in creative projects, and organized educational games.
  • Supervised swim activities.
  • Prepared meals and performed housekeeping.
  • Cared for the family's animals when they were out of town.

Creative Assistant

My Favorite Things Boutique
Nevada City, California
05.2017 - 08.2017
  • Assembled various home decor retail pieces.
  • Embellished decorative signs for sale.
  • Produced variety of accessories.
  • Organized shop inventory and items to be shipped.

Education

Bachelor of Arts - Fine Arts (Printmaking), Communication Studies

University of Puget Sound
Tacoma, WA
05.2020

Skills

  • Detail oriented
  • Honest
  • Reliable
  • Trustworthy
  • Proficient in screen printing and lithography
  • Extensive customer service experience
  • Good work ethic
  • Friendly and positive attitude
  • Competent in drawing and painting
  • Cash register operation
  • Organizational skills
  • Active listening
  • Problem resolution
  • Merchandising and display
  • Planning and organizing
  • Excellent written and verbal communication
  • Safety and cleanliness standards
  • Creative thinking
  • Relationship building
  • Training and development
  • Critical thinking
  • Crisis intervention
  • Community engagement
  • Social media marketing
  • Client documentation
  • Conflict resolution
  • First Aid/CPR Certified
  • SCIP certified (Strategic Consortium of Intelligence Professionals)
  • Art instruction
  • Calm under pressure
  • Creative problem solving
  • Life skills training
  • Record keeping
  • Adaptability and flexibility
  • Charting and documentation
  • HIPAA compliance
  • Organized
  • Empathetic and patient

Certification

Annie Sloane Chalk Paint Certified Teacher

First Aid and CPR Certified

SCIP (Strategic Consortium of Intelligence Professionals) Certified

References

Available Upon Request

Timeline

Direct Support Professional (Art Specialist)s

The Shield Institute (Pure Vision Arts)
01.2023 - Current

Gallery Intern

Ceysson & Bénétière
10.2022 - 12.2022

Art Educator/Furniture Refurbisher/Retail Associate

Lola & Jack
06.2020 - 04.2022

Retail Associate

Sunchild's Parlour, Vintage Clothing
06.2020 - 04.2021

Intern

Museum of Brands
01.2019 - 04.2019

Nanny

Kohler Family
06.2018 - 08.2018

Creative Assistant

My Favorite Things Boutique
05.2017 - 08.2017

Summer Nanny

Angle Family
06.2014 - 08.2018

Bachelor of Arts - Fine Arts (Printmaking), Communication Studies

University of Puget Sound

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