Ellie Daisy Devine De La Cruz
206 W 15th Street Linden ,NJ
Summary
Dedicated and compassionate Patient Care Technician in training, seeking to leverage strong interpersonal skills, clinical knowledge, and commitment to patient well-being in a healthcare setting. Eager to contribute to a medical team by providing high-quality support to physicians and patients while continuing professional growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Victoria’s Secret
Woodbridge Center, NJ
07.2024 - 04.2025
- Delivered exceptional customer service by actively listening, empathizing, and clearly communicating with diverse clients.
- Assisted customers in product selection, building trust, and ensuring satisfaction.
- Collaborated effectively with team members, demonstrating reliability, adaptability, and strong interpersonal skills.
- Applied feedback constructively to improve performance, showing dedication to personal and professional growth.
- Collaborated with team members to enhance customer experience.
- Trained new associates on store policies and customer service practices.
- Ensured a clean and welcoming store environment for shoppers.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
Beauty Advisor
Ulta Beauty
Clark, NJ
08.2023 - 07.2024
- Educated clients on product use and benefits, building confidence in decision-making — skills that are transferable to patient education.
- Maintained a welcoming, supportive environment that fostered trust and positive interactions.
- Followed strict sanitation protocols and maintained a clean workspace, reflecting a commitment to safety and hygiene.
- Managed multiple priorities in a fast-paced environment, demonstrating strong time management, and organizational skills.
- Maintained cleanliness and organization of the sales floor and product displays.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Education
Patient Care Technician Certificate Program - Iselin, NJ
Lincoln Technical Institute
Iselin, NJ08.2025
High School Diploma -
Santana High School
La Puente, CA06-2019
Skills
- Patient education
- Effective communication
- Customer service
- Time management
- Team collaboration
- Sales strategies
- Product knowledge
- Hospitality and accommodation
- Teamwork and collaboration
- Outgoing personality
- Verbal and written communication
- Transport patients
- Patient comfort
- Professional demeanor
- Clinical documentation
- Medical charting
- Compassionate care
- Patient assistance
- Bed preparation
- Patient services
- CPR certification
- Excellent communication
- Catheter care
- Emotional support
- Monitoring patient conditions
- EKG interpretation
- Vitals documentation
- Sterilization techniques
- Professional bedside manner
- ADL support
- Vital signs monitoring
Certification
Patient Care Technician Certificate Program Lincoln Technical Institute Aug 2025
CPR Certification, American Heart Association
Phlebotomy Certificate- Expected October 2025
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Victoria’s Secret
07.2024 - 04.2025
Beauty Advisor
Ulta Beauty
08.2023 - 07.2024
Patient Care Technician Certificate Program - Iselin, NJ
Lincoln Technical Institute
High School Diploma -
Santana High School
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