Ellie DeHainaut
franklin,Tennessee
Summary
Buyer’s agent with experience in residential sales, contract negotiation, and closing coordination. Helped complete 30 home purchases in the first year, with strong client service, communication, and relationship building.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Buyer's Agent
Matt Sargent Homes
11.2025 - Current
- Facilitated successful purchase process for 29 residential properties in first year of real estate sales.
- Guided clients through consultation, property search, contract execution, and closing stages of home-buying process.
- Scheduled property showings and coordinated buyer visits with sales team.
- Conducted property showings and shared guidance on neighborhoods, market conditions, and investment potential.
- Built business through referrals, networking, community involvement, and client relationship management.
- Provided exceptional customer service, resulting in high client satisfaction and increased repeat business.
Loan Processor
NVR Mortgage
Franklin, Tennessee
06.2025 - 10.2025
- Processed mortgage loan files for residential home financing at homebuilder lending branch.
- Oversaw loan file portfolio, collected customer information, and documented data to ensure timely mortgage processing.
- Prepared loan files, ordered required exhibits such as VOEs, VODs, and credit reports, and followed up on pending loans.
- Coordinated closing paperwork and reviewed loan file accuracy and completeness before submission to closing department.
- Collaborated with NVR Mortgage and homebuilding staff to ensure seamless loan processing and maintain workflow efficiency.
- Facilitated homebuyers' loan process through clear communication and timely customer service, enhancing overall customer experience.
Mortgage Loan Assistant
NVR Mortgage
Franklin, Tennessee
06.2024 - 06.2025
- Assisted loan officers in preparing and submitting loan applications, ensuring accurate document handling.
- Facilitated communication among borrowers, processors, underwriters, and NVR Mortgage staff to ensure timely updates and resolution of issues.
- Acted as a liaison among customers, lenders, underwriters, title companies, real estate agents, and appraisers.
- Learned loan process basics including applications, credit reports, disclosures, and loan programs.
- Executed administrative tasks such as copying, scanning, and organizing loan documents to maintain streamlined processes.
- Updated loan status records in NVR Mortgage systems and files.
Education
Bachelor of Science - Marketing
University of Tennessee At Chattanooga
05-2023
Skills
- Buyer representation
- Residential sales
- Real estate transactions
- Contract negotiation
- MLS search
- Closing coordination management
- Property showings
- Market analysis
- Client relations
- Effective communication
- Attention to detail
- Relationship building
Certification
- Tennessee Affiliate Broker License
Tennessee Real Estate Commission
License #384752
Active
Timeline
Buyer's Agent
Matt Sargent Homes
11.2025 - Current
Loan Processor
NVR Mortgage
06.2025 - 10.2025
Mortgage Loan Assistant
NVR Mortgage
06.2024 - 06.2025
Bachelor of Science - Marketing
University of Tennessee At Chattanooga