Ellie Engelmann
Toledo
Summary
Dedicated cosmetologist with expertise in hair coloring, highlighting, and nail services. Known for exceptional customer service and attention to detail, fostering lasting client relationships through personalized consultations.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Bluebird Studio
04.2024 - Current
- Provided personalized consultations to assess client needs and recommend appropriate services.
- Performed a variety of hair, waxing, and nail treatments using advanced techniques and tools.
- Ensured high standards of sanitation and safety protocols in compliance with industry regulations.
- Mentored junior staff on best practices for service delivery and customer engagement strategies.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Coordinated social media platforms promoting the salon''s services which led to increased foot traffic into the establishment.
Stylist Assistant
Bluebird Studio
10.2023 - Current
- Assisted stylists in executing hair and nail services to enhance client satisfaction.
- Organized and maintained tools and equipment for efficient stylist workflow.
- Managed appointment schedules efficiently to maximize productivity without compromising quality of service or client satisfaction.
- Participated in continued education workshops to stay current on industry trends and techniques, ensuring top-notch service for clients.
Receptionist
Bluebird Studio
09.2022 - Current
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Sylvania Country Club
03.2021 - 03.2022
- Greeted members and guests, ensuring a welcoming atmosphere at the front desk.
- Managed phone calls, made reservations, directing inquiries to appropriate staff efficiently.
- Scheduled appointments and events, coordinating with various departments for seamless operations.
Education
High School Diploma -
Sylvania Northview Highschool
Sylvania, OH06.2024
Cosmetology License - Cosmetology
Sylvania Cosmetology
Sylvania, OH04.2024
Skills
- Social and communication skills
- Hair coloring, highlighting, and cutting
- Nail art and services
- Teamwork and collaboration aptitude
Timeline
Cosmetologist
Bluebird Studio
04.2024 - Current
Stylist Assistant
Bluebird Studio
10.2023 - Current
Receptionist
Bluebird Studio
09.2022 - Current
Receptionist
Sylvania Country Club
03.2021 - 03.2022
High School Diploma -
Sylvania Northview Highschool
Cosmetology License - Cosmetology
Sylvania Cosmetology