Ellie Gillespie
Nebraska City,NE
Summary
Results-driven candidate with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provides exceptional service and quality obtained from years of hands-on experience working with successful teams.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Safe At Home Senior Care
Nebraska City, NE
01.2026 - Current
- Coordinated scheduling for 123 caregivers, ensuring optimal matches for our 203 clients needs.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Managed appointments and maintained accurate records in scheduling software.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Chief Administrative Officer
GG Wellness Center
Nebraska City, NE
03.2023 - 01.2026
- Directed organizational strategy to enhance operational efficiency and align with corporate goals.
- Oversaw administrative functions, ensuring compliance with regulations and policies across departments.
- Established performance metrics for administrative staff, driving accountability and continuous improvement.
- Coordinated training programs for administrative personnel, enhancing skill sets and overall team performance.
Patient Access Representative
CHI Health
Nebraska City, NE
11.2017 - 02.2023
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
Education
Early Childhood Education
University of Nebraska At Kearney
Kearney, NEMedical Coding and Billing
CareerStep Online
Skills
- Data Entry Proficiency
- Customer Engagement
- Invoice Processing
- Analytical Thinking
- Claims Processing
- Billing systems and software
Timeline
Scheduling Coordinator
Safe At Home Senior Care
01.2026 - Current
Chief Administrative Officer
GG Wellness Center
03.2023 - 01.2026
Patient Access Representative
CHI Health
11.2017 - 02.2023
Medical Coding and Billing
CareerStep Online
Early Childhood Education
University of Nebraska At Kearney