Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ellie Hatter

Clermont,FL

Summary

Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality.

Overview

5
5
years of professional experience

Work History

Office Assistant

R.A. Colby
Orlando, Florida
12.2023 - Current
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Answered telephones, directed calls, and took messages.
  • Conducted research and compiled data for reports and projects.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.

General Manager

Crabs4you
Clermont, Florida
10.2020 - 12.2023
  • Guided management and supervisory staff to promote smooth operations.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Implemented campaigns and promotions to help with developing goods and services.

Server

Keke's Breakfast Cafe
Windermere, Florida
03.2020 - 10.2020
  • Responded to ad hoc cleaning duties at end of shift.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Served food and beverages to patrons and confirmed complete orders.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Prepared checks, itemizing total meal costs and taxes.

Education

High School Diploma -

Florida Virtual School-FLVS
Orlando, FL
05-2021

Skills


  • Customer service
  • Office management
  • Dedicated team player
  • Valid Driver's license
  • Event preparation

References

References available upon request.

Timeline

Office Assistant

R.A. Colby
12.2023 - Current

General Manager

Crabs4you
10.2020 - 12.2023

Server

Keke's Breakfast Cafe
03.2020 - 10.2020

High School Diploma -

Florida Virtual School-FLVS

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Ellie Hatter