Summary
Overview
Work History
Education
Skills
Websites
Languages
volunteer positions
Timeline
Generic

Ellie Heck

Bowling Green,OH

Summary

Well-qualified service industry worker familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

3
3
years of professional experience

Work History

Consultant

Frontier Farm & Wilderness
09.2022 - Current
  • Improved client satisfaction by effectively managing multiple projects
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.

Online Shopper

Walmart
05.2023 - 07.2023
  • Developed expert knowledge of products, enabling accurate guidance for customer purchases.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.

Crew Member

Tropical Smoothie
08.2022 - 04.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Beauty Advisor

Ulta Beauty
05.2022 - 01.2023
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Crew Member

Kreischer Sundial
11.2021 - 04.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Hostess

Doubleday's Bar and Grill
10.2020 - 05.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.

Education

BS in Environmental Policy & Analysis - Education and Interpretation

Bowling Green State University
Bowling Green, OH
05.2025

Skills

  • Customer Engagement
  • Maintaining Displays
  • Complaint Resolution
  • Product Recommendations
  • Sales Proficiency
  • Point of Sale Operation

Languages

American Sign Langauge
Elementary

volunteer positions

  • Counselor at PAYT in Dayton, OH
  • Event set-up at Southbrook Church Centerville, OH
  • Blue Star Mothers Troop Center helper Centerville, OH (associate member)
  • Blanket Making for Women's shelter Dayton, OH
  • Bogg Ministries Dayton, OH
  • Board member of Frontier Farm & Wilderness Waynesville, OH

Timeline

Online Shopper

Walmart
05.2023 - 07.2023

Consultant

Frontier Farm & Wilderness
09.2022 - Current

Crew Member

Tropical Smoothie
08.2022 - 04.2023

Beauty Advisor

Ulta Beauty
05.2022 - 01.2023

Crew Member

Kreischer Sundial
11.2021 - 04.2022

Hostess

Doubleday's Bar and Grill
10.2020 - 05.2022

BS in Environmental Policy & Analysis - Education and Interpretation

Bowling Green State University

Similar Profiles

CREATE PROFILE
Ellie Heck