Throughout my years working in restaurants, I have gained valuable experience in customer service, business acumen, and service skills. I understand how to engage with customers and ensure enjoyable experiences.
Overview
2
2
years of professional experience
Work History
Food Server
The Crab Bag
Ocean City, Maryland
05.2024 - 08.2024
Monitored inventory to provide needed supplies to servers and bartenders.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assisted in opening and closing duties, such as cleaning and restocking.
Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
Checked on customers during their meal to ensure they were satisfied with their dining experience.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Filled condiments and napkin containers during slack periods.
Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Reset tables between guests, refilled condiments and wiped down surfaces.
Shampoo Assistant
Bad Hair Day?
Rehoboth Beach, Delaware
08.2022 - 06.2023
Sterilized all equipment between uses to ensure sanitation requirements were met.
Maintained a professional appearance while adhering to salon dress code standards.
Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
Prepared color formulas according to instructions from Stylists.
Education
High School Diploma -
Cape Henlopen High School
Lewes, DE
06-2023
Skills
Food handling
Health code compliance
Cash handling
Excellent customer service
Strong organization skills
Public Relations experience
Was on the PR team for my sorority (Delta Zeta)
Included social media management (uploads, direct messages)
Assistant Director at East Carolina University- Center for Communication ExcellenceAssistant Director at East Carolina University- Center for Communication Excellence