Ellie Ko

Delivered prompt and courteous service to enhance guest satisfaction and loyalty. Assisted in menu navigation, providing detailed food and beverage recommendations to patrons. Maintained cleanliness and organization of dining area, ensuring compliance with health standards. Collaborated with kitchen staff to coordinate timely order delivery and special requests.

Maintained a safe, positive environment while managing multiple responsibilities at once. Adapted quickly to changing situations and solved problems efficiently. Built strong communication skills through regular interaction with parents and children.

Packed and organized clothing, toys, and hygiene items for 50+ families weekly, helping deliver personalized care packages to children in need across the

Portland area alongside of other volunteers through group engagement efforts.

Engaged in a career exploration session with an oral surgeon alongside 20+ students, gaining insight into patient care, hygiene standards, and sterilization protocols in a clinical surgical setting; strengthened understanding of attention to detail, cleanliness, and fast-paced professional environments relevant to customer service roles.

Led groups of 10–15 students in fast-paced, high-energy environments. Managed multiple responsibilities while keeping sessions organized and engaging. Developed strong communication and teamwork skills through daily interaction with students and parents.

Gained experience in a fast-paced work environment by observing daily dental office operations. Learned the importance of customer experience through patient interaction and communication. Built attention to detail and strong work ethic in a professional setting.