Ellie Litton
Salisbury,MD
Summary
- Enthusiastic and reliable worker that takes pride in providing excellent customer service and creating memorable experiences for guest. Maintains a positive attitude in stressful situations and high-volume environments.
Overview
2026
2026
years of professional experience
Work History
Fine Dining Server
Karl LLC: Ruths Chris Steakhouse
Berlin, MD
12.2019 - 11.2025
- Delivered exceptional customer service through attentive and personalized interactions.
- Promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed guest reservations and seating arrangements to optimize dining flow and minimize wait times.
- Resolved guest complaints promptly and effectively, reinforcing commitment to customer satisfaction and retention strategies.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Managed multiple tables during peak hours, demonstrating ability to prioritize tasks while maintaining guest satisfaction.
Beverage Cart Attendant
Karl LLC: Glen Riddle Golf Course
Berlin, MD
03.2024 - 10.2025
- Managed beverage inventory to ensure timely restocking and availability of popular items.
- Operated beverage cart efficiently, navigating golf course terrain while maintaining service quality.
- Trained new staff on operational procedures and customer interaction best practices.
- Developed strategies for upselling beverages, increasing overall sales during peak hours.
- Operated different POS systems to facilitate cash and credit transactions and refunds.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Event Volunteer
Ashley Furniture Homestore
Delmar, DE
2019 - 2019
- Worked diligently with colleagues to prepare event venues and maintain an organized event timeline.
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
Education
High School Diploma -
Pocomoke High School
Pocomoke City, MD06-2021
Skills
- Justin Barnes (302) 462-0511
Former Employer
- Michal Szczesny (443) 235-8723
Former Manager
- Megan Adcock (443) 365- 5251
Timeline
Beverage Cart Attendant
Karl LLC: Glen Riddle Golf Course
03.2024 - 10.2025
Fine Dining Server
Karl LLC: Ruths Chris Steakhouse
12.2019 - 11.2025
Event Volunteer
Ashley Furniture Homestore
2019 - 2019
High School Diploma -
Pocomoke High School