Ellie Mahnke
Fargo,ND
Summary
Focused and dedicated business management student with proven customer service skills, seeks part-time employment in a dynamic environment. Brings experience in fast-paced restaurant settings, demonstrating strong problem-solving abilities and a commitment to excellence. Known for maintaining high customer satisfaction and balancing multiple tasks efficiently. Actively pursuing a Bachelor's in Business Management to further enhance organizational and leadership capabilities.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Crave American Kitchen & Sushi Bar
Fargo, ND
09.2022 - Current
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills. Stocked service areas with supplies during slow periods.
- Accurately tallied checks at the end of each shift.
- Managed multiple tasks while delivering excellent customer service and supporting coworkers for a seamless restaurant operation.
- Developed and nurtured positive relationships with co-workers and customers, fostering an atmosphere of friendly communication. Gained trust to effectively train new employees in performing assigned duties.
- Ensured guests meet minimum age requirement for purchasing and consuming alcohol.
- Established rapport with guests and enhanced customer experience, resulting in an increase in repeated business.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Bachelor of Business - Business Management
North Dakota State University
Fargo, ND05-2026
Skills
- Leadership
- Relationship Building
- Excellent communication skills
- Social Media Savvy
- Up-selling
- Professional Demeanor
- Customer Retention
- Teamwork and flexibility
Accomplishments
- Was awarded employee of the month at Crave.
Affiliations
- Recently joined the Sales Club at North Dakota State.
Timeline
Restaurant Server
Crave American Kitchen & Sushi Bar
09.2022 - Current
Bachelor of Business - Business Management
North Dakota State University
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