Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ellie Miller

Farmington,UT

Summary

Dynamic leader with experience in retail management at Famous Footwear, where I enhanced store appearance, and led team development. Excelled in inventory control, customer service, and fostering strong customer relationships.

Creative problem solver skilled at de-escalating situations and driving positive change. Hardworking and passionate job seeker with strong skills in working under pressure and adapting to new situations and challenges to best enhance the organization.

Loves to work with kids and motivated to help them learn intellectual and personal skills.

Overview

5
5
years of professional experience

Work History

Retail Manager

Famous Footwear
04.2022 - 08.2022
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Completed daily paperwork and computer entry of sales data as established by management.

Sales Associate

Famous Footwear
03.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to achieve monthly sales targets.

Lifeguard

Lagoon
06.2021 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Apartment Cleaner

Pine View Apartments
08.2019 - 08.2021
  • Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
  • Ensured timely completion of cleaning tasks, meeting strict deadlines for move-in dates and property inspections.
  • Promoted a healthy living environment by utilizing eco-friendly and non-toxic cleaning products and techniques.
  • Contributed to a positive team environment, collaborating with fellow cleaners on large-scale projects or when additional support was required.

Restaurant Team Member

Pizza Hut
06.2020 - 09.2020
  • Made pizzas and other food items to order
  • Handled customer orders and phone calls
  • Responsible for closing the store at night
  • Resolved customer concerns and complaints
  • Cleaned the restaurant at the end of each night and worked according to cleaning standards

Neighborhood Babysitter

Neighbors House
06.2017 - 08.2019
  • Built trust with parents by consistently providing reliable, punctual, and professional childcare services.
  • Enhanced child safety by closely monitoring playtime activities and maintaining a clean, hazard-free environment.
  • Managed multiple children simultaneously while maintaining a safe environment and effectively addressing individual needs.
  • Proactively addressed potential conflicts between children to foster a harmonious environment for play and learning.
  • Played games, worked on puzzles, and read books to young children.

Education

Bachelor of Science - Family And Consumer Sciences

Utah State University
Logan, UT
12.2027

High School Diploma -

Farmington High School
Farmington, UT
05.2022

Skills

  • Customer Service
  • Cash Management
  • Store operations
  • Inventory Control
  • Leadership Development
  • Relationship selling
  • Inventory Management
  • Patience and Empathy
  • Toddler care experience
  • Managing routines
  • Creative play ideas

Accomplishments

Served as a missionary for the Church of Jesus Christ of Latter-Day Saints for 18 months in California, where I had the opportunity to teach people about Jesus Christ.

I spent each day from 6:30am-9:30am performing many physical labors walking, biking, and driving to talk to people and arrive for appointments.

I practiced many time and organizational skills, along with social and intellectual demands while dealing with rejection and success.

I worked with fellow missionaries on a constant basis and studied, practiced, and applied teaching skills each day to help others come closer to Christ.

Was assigned as a leader to help other missionaries accomplish everyday work tasks and manage personal growth and development.

Timeline

Retail Manager

Famous Footwear
04.2022 - 08.2022

Lifeguard

Lagoon
06.2021 - 08.2021

Sales Associate

Famous Footwear
03.2021 - 04.2022

Restaurant Team Member

Pizza Hut
06.2020 - 09.2020

Apartment Cleaner

Pine View Apartments
08.2019 - 08.2021

Neighborhood Babysitter

Neighbors House
06.2017 - 08.2019

Bachelor of Science - Family And Consumer Sciences

Utah State University

High School Diploma -

Farmington High School
Ellie Miller