Ellie Mower
Nashville,TN
Summary
Well-qualified server familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Porsche of Nashville
Nashville, TN
09.2025 - Current
- Engaged customers by delivering product information and facilitating positive interactions.
- Assisted in promoting brand initiatives through social media and community events.
- Supported sales team by providing exceptional customer service and product demonstrations.
- Cultivated relationships with potential clients to enhance brand loyalty and awareness.
- Maintained up-to-date knowledge of product features, benefits, and competitive positioning.
Server / Rooftop Bartender
Jonathan's Grille
Nashville, TN
07.2022 - 08.2025
- Provided exceptional customer service in high-volume dining environment.
- Trained new servers on menu knowledge and service protocols.
- Recommended daily specials and upsold items to enhance guest experience and boost sales.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
M.L ROSE
Nashville, TN
01.2019 - 07.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented process improvements that enhanced workflow and reduced service times.
Education
Associate of Science - Business
Cumberland University
Lebanon, Tennessee, TN05.2022
Skills
- ALOHA & Toast POS
- TABC Server Permit Certification
- Luxury Customer Experience Knowledge
- High-volume Operations
- Upselling & Sales Performance
- Onboarding New Employees
- Transaction processing skills
Timeline
Brand Ambassador
Porsche of Nashville
09.2025 - Current
Server / Rooftop Bartender
Jonathan's Grille
07.2022 - 08.2025
Server
M.L ROSE
01.2019 - 07.2022
Associate of Science - Business
Cumberland University