Ellie Neuberger
Fargo,ND
Summary
Versatile professional with experience delivering world-class customer experiences, managing social media, and supporting sales operations. Skilled in turning challenges into opportunities, fostering customer loyalty, and driving business growth in a professional, fast-paced environment. Highly adaptable and open to new opportunities across industries.
Overview
12
12
years of professional experience
Work History
RV Outfitter
Bretz RV & Marine
11.2024 - Current
- Assisted customers in selecting RVs and products, ensuring satisfaction with informed recommendations.
- Manage and post RV listings on Facebook Marketplace to increase leads and sales.
- Coordinate pre-delivery inspections, verify appliance and RV conditions, and ensure vehicles are ready for customer pick-up.
- Resolve customer concerns and turn challenging interactions into positive outcomes, fostering loyalty.
Sales Manager
DaBella
01.2023 - 10.2024
- Lead team to surpass sales targets, mentoring future leaders, enhancing team skills.
- Coached team to maximize potential, driving significant personal and organizational growth.
- Maintained high standards in professionalism and service, boosting customer satisfaction.
- Led team training sessions, fostering skill development and performance improvement.
Taproom Manager
Icewind Brewing
01.2022 - 01.2023
- Boosted taproom performance via targeted social media, driving increased foot traffic and sales.
- Fostered a cohesive team environment by empowering staff to deliver exceptional service.
- Implemented creative event coordination strategies to attract diverse clientele during off-peak hours.
Store Manager
Papa Murphy's
01.2014 - 01.2022
- Led team to surpass sales targets, optimized staff schedules, ensured top-tier food safety standards.
- Strengthened community ties via successful fundraisers and events, fostering local engagement.
- Mentored staff, encouraging internal growth and team cohesion.
- Streamlined inventory management, reducing waste and operational costs.
- Maintained high hygiene standards, ensuring consistent high-quality product delivery.
Education
High school diploma -
Davies High School
01-2017
Skills
- Management
- Leadership
- Training
- Marketing
- Event Coordination
- Inventory Management
- Food Safety
- Scheduling
Accomplishments
- Papa Murphy's Manager of the Year (2021)
- Featured in Fargo Monthly as Taproom Manager (June 2023)
- #5 Highest Net Sales in DaBella (October 2023)
Timeline
RV Outfitter
Bretz RV & Marine
11.2024 - Current
Sales Manager
DaBella
01.2023 - 10.2024
Taproom Manager
Icewind Brewing
01.2022 - 01.2023
Store Manager
Papa Murphy's
01.2014 - 01.2022
High school diploma -
Davies High School