Ellie Perez
San Antonio,TX
Summary
Natural entertainer with passion for working with crowds. Versatile tech-savvy performer with history of engaging and delighting audiences and informal groups. Memorizes scripts, names and company promotions and improvises with ease.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the Owner
T&D capital llc / crash one collision
San Antonio, TX
10.2021 - Current
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Maintained clerical correspondence via email and phone.
- Submitted reports to and reviewed reports with supervisor.
- Completed basic administrative work and managed household accounts.
- Documented key information from each service visit into detailed reports.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Waitress
Sugar strip
San Antonio, TX
12.2019 - 09.2023
- Entertained people in public performances, hosted dance parties, toured guests through attractions, and even managed money.
- Practiced quality memorizing techniques and learned routines prior to performance.
- Promoted shows and performances through community interaction. Promoted the business itself through social media and as well as word of mouth.
- Hosted shows and engaged guests on and off stage.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Personal Assistant
Granite brothers
San Antonio, TX
09.2021 - 01.2022
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Maintained clerical correspondence via email and phone.
- Screened telephone calls and inquiries and directed as appropriate.
- Managed household inventory and maintenance schedules.
- Coordinated meeting and work schedules for staff teams and executives.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Sales Associate
Journeys Shoes
San Antonio, TX
02.2017 - 09.2019
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Management Assistant
The Rug Shop
San Antonio, TX, TX
01.2017 - 10.2018
- Managed payroll records for all employees in accordance with company policies.
- Performed data entry into various databases used by the organization's management team.
- Assisted in the development and implementation of office policies and procedures.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
San Antonio Leadership Academy
San Antonio, TX04.2016
Certifications / License - Real Estate
Champions School Of Real Estate
San Antonio, TXSkills
- Creative Thinking
- Interpersonal Communication
- Self-Driven and Motivated
- Teamwork and Collaboration
- Attention to Detail
- Effective Multitasking
- Active Listening
- Team Building
- Conflict Resolution
- Planning & Organizing
- Supervision & Leadership
- People Skills
- Friendly, Positive Attitude
- Customer Service
Timeline
Personal Assistant to the Owner
T&D capital llc / crash one collision
10.2021 - Current
Personal Assistant
Granite brothers
09.2021 - 01.2022
Waitress
Sugar strip
12.2019 - 09.2023
Sales Associate
Journeys Shoes
02.2017 - 09.2019
Management Assistant
The Rug Shop
01.2017 - 10.2018
High School Diploma -
San Antonio Leadership Academy
Certifications / License - Real Estate
Champions School Of Real Estate