Delivered exceptional customer service to ensure passenger comfort and satisfaction during flights.
Coordinated safety demonstrations and ensured compliance with aviation regulations for all onboard procedures.
Managed in-flight operations, including meal service and beverage distribution, to enhance overall travel experience.
Trained new flight attendants on protocols, emergency procedures, and customer service standards.
Flight Attendant
Spirit Airlines
Las Vegas, NV
12.2019 - 04.2022
Responsible for attending to the safety and comfort needs for passengers onboard a flight
Office Manager
Cosmo’s Corner
Virginia Beach, VA
04.2018 - 12.2019
Office Manager and Receptionist of a large canine training, boarding, and daycare facility. In charge of customer relations and all transactions of up to 200 customers daily.
Driver Helper (Seasonal)
UPS
Norfolk, VA
12.2017 - 01.2018
Assisted UPS drivers with their daily route of delivering packages of all sizes.
Assistant
Virginia Beach
Virginia Beach, VA
08.2017 - 11.2017
Caregiver for eight horses and a family. Kept the barn and house clean. Assisted with riding horses, bathing them, feeding, and their medications.
Packer
Brooks Transfer & Storage
Virginia Beach, VA
04.2016 - 06.2017
Professional packer for a moving company
Cashier/Sales Associate
Michael's Arts and Crafts Stores Inc
Virginia Beach, VA
02.2015 - 05.2015
Processed customer transactions efficiently using point-of-sale systems.
Assisted in maintaining inventory accuracy through regular stock checks.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new cashiers on operational procedures and customer engagement techniques.
Hostess
Outback Steakhouse
Virginia Beach, VA
01.2014 - 06.2014
Greeted and seated guests promptly, ensuring positive first impressions and smooth dining experiences.
Managed reservation systems efficiently, optimizing table turnover and guest flow during peak hours.
Collaborated with front-of-house staff to maintain a welcoming atmosphere and enhance customer satisfaction.
Trained new team members on seating protocols, customer service standards, and restaurant policies.
Stocker
R-Co Petroleum
Virginia Beach, VA
06.2013 - 09.2013
Summer job stocking products at a gas station
Education
General Education -
Tidewater Community College
Virginia Beach, VA
05.2016
High School -
Kellam High School
Virginia Beach, VA
06.2014
Skills
Receptionist
Customer service
Computer and Internet Skills (7 years)
Communications (6 years)
Organizational Skills (7 years)
English
Time Management (4 years)
Equine Experience
Certification
Driver's License
Additional Information
Virginia Beach 4-H Livestock Club - 10 years (2004-2014) - served as historian for a year and also 3rd vice president for a year