Detail-oriented professional capable of thoroughly and accurately documenting all reports of abuse, neglect and abandonment in compliance with agency policy and procedures. Ability to remain calm, polished, and nonjudgmental in stressful situations. Committed to ensuring both the protection of children and appropriately conducted investigations. Exemplary communication skills, extensive experience in crisis response techniques, and exceptional computer skills.
Hi, I’m
Ellie Smith
Omaha,TX
Summary
Overview
18
years of professional experience
Work History
Texas Oncology
Medical Records Specialist
12.2018 - 01.2022
Job overview
- Managed electronic medical records for 200+ patients.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Identified new methods to optimize medical records management.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Monitored and tracked doctor's notes on a weekly basis to ensure completion of all documentation.
MedData Inc.
Patient Care Advocate
02.2015 - 11.2018
Job overview
- Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
- Collected and reviewed patient information to assess eligibility for federal, state, and county medical programs (Medicaid, Medicare, CHIP, Long-Term Care, Aged and Disabled, and Special Needs Programs) and reviewed all paperwork for accuracy.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Facilitated communication between hospital departments.
- Resolved problems with communication and billing to foster seamless services.
Cass County Community Supervision/Corrections Dept
Community Supervision Officer II
11.2009 - 09.2013
Job overview
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Completed reports on behalf of court and associated legal entities.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Coordinated and worked closely with attorneys, judges, law enforcement, social service agencies, mental health boards, and treatment providers.
Office Of Attorney General
Child Support Officer - Temp Position
01.2009 - 11.2010
Job overview
- Performed case management tasks to enforce court-ordered child support obligations.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Calculated child support obligations and debts to initiate collection actions.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
Texas Health & Human Services
CPS Investigator
02.2004 - 11.2008
Job overview
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Accurately investigated cases while preparing, submitting, and aiding prosecution and secured evidentiary information to reinforce findings and original claims.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Documented all relevant information by filling out forms and completing case reports.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
Education
Stephen F. Austin State UniversityNacogdoches, Tx
Bachelor of Science from Family Relations And Child Development
08.1998
University Overview
Skills
- Case Documentation
- Protective Services
- Abuse and Neglect Reporting
- Court Testifying
- Crisis Situations
- Investigation Techniques
- Legal Processes
- Excellent Verbal and Writing Communication
- Remarkable Organization & Time Management Skills
- Professional & Positive Attitude
Timeline
Medical Records Specialist
Texas Oncology
12.2018 - 01.2022
Patient Care Advocate
MedData Inc.
02.2015 - 11.2018
Community Supervision Officer II
Cass County Community Supervision/Corrections Dept
11.2009 - 09.2013
Child Support Officer - Temp Position
Office Of Attorney General
01.2009 - 11.2010
CPS Investigator
Texas Health & Human Services
02.2004 - 11.2008
Stephen F. Austin State University
Bachelor of Science from Family Relations And Child Development
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