Ellie Thomas
New York,NY
Summary
Highly communicative professional with more than 10 years of expertise as a Concierge, detail-oriented professional with bilingual abilities and well-educated with superior personable skills.
Overview
14
14
years of professional experience
Work History
Concierge/Porter
ROSE ASSOCIATES
05.2013 - Current
- Greeted guests upon arrival by providing warm welcome.
- Managed daily operations of concierge desk to proactively address inefficiencies.
- Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
- Clean and maintain lobby and common areas, such as restocking supplies. Date-stamp, sort, and rack incoming mail and messages.
- Monitor security systems and cameras, conduct inspections of the property for vandalism, damage, and safety, and report any misconduct, incidents, and damages to property management for attention and repair.
- Offered friendly and efficient service to Tenants handling challenging situations.
- Manage and implement guest service policies and procedures to provide a safe environment.
- Ability to work under pressure and in a fast-paced environment and excellent communication and interpersonal skills.
Truck Driver
RAINBOW FLOWERS & FANTASIES
09.2012 - 12.2017
- Load and unload trucks, vans, or automobiles
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
Inventory Clerk
REGIS
12.2009 - 07.2010
- Receive and count stock items, and record data manually or using computer.
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Maintained inventory count, tracked usage, and documented variances.
Education
EOC- SECURITY GUARD CERTIFICATE
NEW YORK, NY10.2011
High School Diploma -
JOHN F. KENNEDY
BRONX, NY06.2009
Skills
- NYS Driver's License
- CPR/ First Aid Certificate
- Guest Relations
- Safety Procedures
Timeline
Concierge/Porter
ROSE ASSOCIATES
05.2013 - Current
Truck Driver
RAINBOW FLOWERS & FANTASIES
09.2012 - 12.2017
Inventory Clerk
REGIS
12.2009 - 07.2010
EOC- SECURITY GUARD CERTIFICATE
High School Diploma -
JOHN F. KENNEDY
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