Elliot Madsen
Las Cruces,NM
Summary
Motivated student with engaging personality and flexible approach. Eager to learn new skills to enter the work force as a future educator. Easily adaptable in any situation on account of past work and education experience. Quick learner that works well under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
The Game II Sports Bar And Grill
10.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Admin Assistant
N3B: Newport News Nuclear BWXT Los Alamos
06.2020 - 08.2022
- Restocked supplies and helped place purchase orders to maintain adequate stock levels.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Drafted and created floor plans to ensure every employee in the building could be located in case of emergency.
- Participated in various important company projects.
Maintenance Worker/Ice Rink Attendant/Golf Cart Attendant
Los Alamos County
01.2017 - 08.2020
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
- Learned and memorized maps to effectively and efficiently mow the Los Alamos County Golf Course.
- Memorized and mastered mowing skills to mow clear and concise patterns with Los Alamos County equipment.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Learned and operated ice resurfacing equipment.
- Cleaned and tended to equipment to maintain equipment's good condition.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
- Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
- Answered product inquiries and sold skate merchandise.
- Inspected rink equipment before and after each shift and logged discrepancies.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Education
No Degree - Secondary Education
New Mexico State University
Las Cruces, NM12.2024
High School Diploma -
Los Alamos High School
Los Alamos, NM05.2020
Skills
- Menu Memorization
- Billing and Payment Processing
- Natural Leadership
- Guest Relations Management
- Effective Time Management Skills
- Adequate Organization Skills
Certification
- Alcohol and Gaming Division Server Certification - 2021-2025
- Food Hander Certification - 2021-2024
Timeline
Server
The Game II Sports Bar And Grill
10.2022 - Current
Admin Assistant
N3B: Newport News Nuclear BWXT Los Alamos
06.2020 - 08.2022
Maintenance Worker/Ice Rink Attendant/Golf Cart Attendant
Los Alamos County
01.2017 - 08.2020
No Degree - Secondary Education
New Mexico State University
High School Diploma -
Los Alamos High School
- Alcohol and Gaming Division Server Certification - 2021-2025
- Food Hander Certification - 2021-2024
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