Isabella Sildack
Jackson,MI
Summary
Versatile culinary professional with proven expertise in kitchen management and exceptional cooking techniques, honed at establishments like Game ON. Excelled in enhancing customer satisfaction and streamlining operations, evidenced by spearheading special events that significantly boosted revenue. Skilled in staff training and inventory control, demonstrating a blend of strong leadership and meticulous attention to sanitation practices.
Overview
5
5
years of professional experience
Work History
Main Cook
Game ON Sports Bar & Grill
05.2022 - 05.2024
- Collaborated with the restaurant manager to plan and execute special events, boosting overall revenue growth.
- Assisted in the hiring process of new kitchen staff, contributing to the development of a cohesive team dynamic.
- Coordinated for timely delivery of fresh ingredients, ensuring optimal quality for all menu items.
- Improved customer satisfaction by consistently preparing high-quality meals and maintaining a clean work environment.
- Provided exceptional customer service through accommodating special requests and addressing any concerns promptly and professionally.
- Placed orders to restock items before supplies ran out.
Waitress, Grill Cook
Junk Yard Dog
05.2022 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Grill Cook, Prep Cook, Waitressing
Jackson Coney Island
01.2019 - 04.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Education
High School Diploma -
DaVinci
Jackson, MI06-2024
Skills
- Kitchen management
- Cooking techniques
- Sanitation practices
- Training and mentoring
- Kitchen staff management
- Food storage
- Staff training
- Inventory control
- Restaurant operations
- Customer service
- Order taking
- Cash handling
- Restaurant operations
- Customer service
- Order taking
- Cash handling
Timeline
Main Cook
Game ON Sports Bar & Grill
05.2022 - 05.2024
Waitress, Grill Cook
Junk Yard Dog
05.2022 - 11.2022
Grill Cook, Prep Cook, Waitressing
Jackson Coney Island
01.2019 - 04.2022
High School Diploma -
DaVinci
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