Elliot Peixoto
Somerville,MA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished Supervisor skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
The Fragrance Outlet
04.2022 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Font End Coordinator
Marshalls
07.2019 - 08.2022
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Engaged customers by offering to help find needed merchandise.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Provided expert service when greeting customers, answering phone calls and handling issues.
Key Holder
The Fragrance Outlet
05.2018 - 06.2019
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Cashier Team Lead
TJX Companies
10.2008 - 05.2018
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Full Circle High School
Somerville, MA06.2003
Skills
- Staff Supervision
- Manage Budgets
- Records Maintenance
- Customer Service
- Sales Strategies
- Issue Resolution
- Cost Control
Timeline
Assistant Store Manager
The Fragrance Outlet
04.2022 - Current
Font End Coordinator
Marshalls
07.2019 - 08.2022
Key Holder
The Fragrance Outlet
05.2018 - 06.2019
Cashier Team Lead
TJX Companies
10.2008 - 05.2018
High School Diploma -
Full Circle High School
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